Tonia Sheriff
King Of Prussia,PA
Summary
Professional and knowledgeable Receptionist versed in administrative support and customer service. Offering 3+ years' experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Compassionate Patient Safety Companion with background in providing emotional support and physical care to patients. Skilled in monitoring patient condition, ensuring safety, and communicating effectively with healthcare team. Strengths include ability to adapt to diverse patient needs, active listening skills, and maintaining a calm demeanor under pressure. Notable impact made in previous roles through fostering positive environments for patient recovery and contributing to overall patient satisfaction.
Overview
9
9
years of professional experience
Work History
Patient Safety Companion
Crozer Hospital
Philadelphia, PA
03.2024 - 11.2024
- Ensured patient safety through monitoring and assistance.• Provided compassionate support to patients and maintained clear communication with medical staff.
Receptionist
FM Staffing Sources
01.2022 - 01.2023
- Greeted customers, answered general questions and directed to appropriate locations.
Receptionist
Asset Protection Services Of America
Philadelphia, PA
01.2016 - 01.2021
- Build, improve and maintain effective relationships with both client employees and guests
- Answer phones or greet guests / employees in a professional, welcoming manner
- Fully embrace security / safety training programs to enhance performance and ability to advance
- These may be specific to the security industry or specific to the industry associated with the client you are assigned to secure
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
Health Care Assistant
Rite Choice Home Health Care Llc
01.2017 - 11.2018
- Delivered in-home care to disabled children and adults
- Provided on-call care at all times of day and night
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients
- Helped residents with bathing, dressing, feeding, lifting and transferring
Education
Psychology -
Delaware County College
05.2022
Skills
- Leadership
- Commitment
- Going above and Beyond
- Reliable
- Trustworthy
- Good Listening skills
- Friendly
- Outgoing
- Organized
- Telephone skills
- Punctual
- Customer-service oriented
- Attention to detail
- Sorting and labeling
- Organization skills
- Conflict resolution
- Documentation and reporting
- Patient monitoring
References
- Alana Smith, +1 (302) 391-4692, info@integratedmassagellc.com
- Lovada Presence, +1 (267) 503-3013, Presencemobilemassage@gmail.com
- Foday Paasewe, FM Staffing Source, (610) 335-3245, 610-732-0110
- Arlishia Fields, Assets Protection /Grace Court, (856) 340-1741
- Ms. Collen, Urban Nutrition Initiative, (631) 680-7402
- Ty Holmberg, (518) 304-3402
- Dr. Mike, Rite Choice Home Health Care LIc, (215) 531-4178
Timeline
Patient Safety Companion
Crozer Hospital
03.2024 - 11.2024
Receptionist
FM Staffing Sources
01.2022 - 01.2023
Health Care Assistant
Rite Choice Home Health Care Llc
01.2017 - 11.2018
Receptionist
Asset Protection Services Of America
01.2016 - 01.2021
Psychology -
Delaware County College