Tonia Snow
Vidalia,GA
Summary
Versatile HR professional with a passion for people and process efficiency. Experienced in recruitment, employee engagement, benefits administration, and office management. Thrives in fast-paced environments, optimizing workflows and enhancing team productivity. Committed to driving operational excellence and fostering a collaborative work environment.
Overview
14
14
years of professional experience
Work History
Human Resources Generalist / Manager
Boys & Girls Clubs of Lanier
Gainesville, GA
08.2021 - 06.2024
- Developed and enforced HR policies adhering to federal, state, and local laws and Boys & Girls Clubs standards
- Assisted staff and volunteer leadership in decision-making related to policy issues, employee relations, and staff development needs.
- Prepared reports that summarized human resources programs and activities
- Administered a comprehensive employee benefits program which consisted of health insurance, dental and vision plans, retirement plans, life insurance, and disability benefits.
- Facilitated employee benefits enrollment, changes, and terminations in adherence to company policies and regulations
- Managed administrative and operational systems for maintaining employment and personnel records to ensure legal compliance.
- Provided support in the recruitment process, including recommending sources and strategies to comply with regulatory requirements and maintain accurate records.
- Promoted a productive work environment that fosters positive and effective working relationships along with open communication. Ensured respect for the gender and cultural diversity of Club staff, volunteers, and members.
- Controlled expenditures against budget, particularly in the areas of recruitment, compensation, benefits, and staff development
- Encourages proactive strategies for responding to employee relations issues to minimize potential expenses.
Human Resources Generalist
District 2 Public Health
Gainesville, GA
07.2020 - 08.2021
- Served as primary to support staff recruitment
- Drafted job notifications and instituted innovative and economical recruitment sourcing techniques to proactively lure potential candidates.
- Proactively identified opportunities and assessed improvements to the candidate experience and partner with HR Leadership to develop and implement innovative and lasting solutions
- Conducted new employee onboarding / orientation
- Assisted with benefits, open enrollment, and special projects
- Worked with temporary staff and agencies.
Human Resources Generalist / Associate Relations Representative
Perdue Farms, Inc.
Gainesville, GA
05.2016 - 05.2020
- Effectively managed the Human Resources staff including hiring, training, and development to ensure all services are provided on time and cost effectively
- Managed the company’s workers’ compensation program
- Ensured compliance with legal requirements, handling claims, and working closely with employees, insurance companies, and healthcare providers to facilitate efficient and effective injury management and return-to-work processes
- Established a working relationship with managers and supervisors, hourly production associates, in the processing plant to foster an environment of cooperative progress
- Effectively handled the resolution of conflict in the workplace, coached and counseled supervision on methods to improve absenteeism, turnover, and plant efficiencies
- Ensured newly hired associates receive an effective, timely, informative new hire orientation utilizing the company approved format and material
- Scheduled, conducted, facilitated, audited, and identified new methods to improve new hire orientation
- Provided training to supervisory personnel on policies and procedures
- Managed the Peer Review / Management Review process
- Identified, designed, trained, implemented, and audited new methods to reduce turnover
- Effectively managed special projects as assigned by management.
Human Resources Administrator
Printpack inc
Shreveport, LA
03.2012 - 12.2014
- Managed front office and temporary staff
- Processed weekly plant payroll
- Processed all employment actions including pay adjustments, recruiting, shift changes, and classification changes
- Responsible for the timely distribution and tracking of performance reviews
- Ensured that all counseling, training, and attendance records were maintained and up to date
- Primary point of contact for associate inquiries on benefit plans and claim processing
- Managed annual benefit enrollment process and facilitated benefit meetings
- Coordinated associate on-boarding and off-boarding process
- Participated in monitoring issues affecting employee morale
- Managed and processed FMLA / STD/ LTD for associates.
Human Resources / Billing Coordinator
Willis Knighton / The Oaks of Louisiana
Shreveport, LA
09.2010 - 02.2012
- Processed new hires, including background checks and drug screenings
- Processed workers compensation claims with insurance company
- Performed interviews and screened applications
- Assisted associates with benefit and policy questions
- Provided billing information by collecting and analyzing information
- Resolved billing issues with residents
- Determined resident invoice by capturing services noted in resident file, clarifying services with staff
- Issued statements by entering service data; calculating charges; mailed statements
- Set-up new billing system for Tower at The Oaks and Savannah at The Oaks
- Updated job knowledge by participating in educational opportunities
- Managed accounts receivables & collections.
Education
Bachelor of Arts in Sociology -
Louisiana State University
12.2015
Skills
- Microsoft Office Suite
- Taleo
- Balance Trak
- My HR Track
- Payroll Processing
- Kronos
- Paycom
- ADP
- Recruitment and Retention
- HRIS Software (SAP, JD Edwards EnterpriseOne)
- Employee Relations
- Unemployment Compensation Process
- Orientation & On-boarding
- Training & Development
- HR Policies & Procedures
- Benefit / Open Enrollment Administration
- EEOC
- ACA
References
References available upon request
Timeline
Human Resources Generalist / Manager
Boys & Girls Clubs of Lanier
08.2021 - 06.2024
Human Resources Generalist
District 2 Public Health
07.2020 - 08.2021
Human Resources Generalist / Associate Relations Representative
Perdue Farms, Inc.
05.2016 - 05.2020
Human Resources Administrator
Printpack inc
03.2012 - 12.2014
Human Resources / Billing Coordinator
Willis Knighton / The Oaks of Louisiana
09.2010 - 02.2012
Bachelor of Arts in Sociology -
Louisiana State University
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