Tonia Valker
Summary
Skilled administrative professional with focus on bookkeeping and office management. Proven track record of maintaining precise financial records and providing comprehensive administrative support. Known for collaborative team spirit and adaptability to evolving work environments. Proficient in financial software and document management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bookkeeping Administrative Assistant
EMMI Physicians Services
08.2020 - 04.2024
- Streamlined bookkeeping processes for increased efficiency and time management.
- Managed accounts receivable tasks, maintaining accurate records.
- Handled day-to-day accounting processes to drive financial accuracy.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Recorded deposits, reconciled monthly bank accounts
- Managed and responded to correspondence and inquiries from customers and vendors.
- Reconciled bank and credit card accounts
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Input financial data and produced reports using Excel.
- Improved financial accuracy by maintaining organized and up-to-date financial records.
Medical Billing Administrator
Sierra Health Services
02.2013 - 06.2020
- Responsible for billing insurance, working denials, and appealing the claim if not processed by insurance
- Follow up on submitted claims and claim denials for reimbursement for services rendered, work directly with insurance company for timely processing
- Experience includes Anesthesia, Hospitalist and Specialty billing
- Assisted in training new staff members on medical billing procedures and software systems, contributing to a cohesive team environment.
- Managed multiple tasks simultaneously while maintaining a high level of accuracy in all aspects of the Medical Billing Administrator role.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Ensured timely payments, submitting clean claims to various insurance companies within established deadlines.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Utilized electronic medical record systems to store, retrieve and process patient data.
Education
Associates of Applied Science - Medical Office Administration
Heald College
Stockton, CA01.2013
Skills
- Medi-Cal/Managed Care
- Insurance Eligibility
- Customer Service
- Medical Records
- CCS
Microsoft Office
- ICD9 and10
- Accounts receivable management
- Invoice processing
- General ledger maintenance
- Financial reporting
- Confidentiality
Certification
HIPAA Certified
Timeline
Bookkeeping Administrative Assistant
EMMI Physicians Services
08.2020 - 04.2024
Medical Billing Administrator
Sierra Health Services
02.2013 - 06.2020
HIPAA Certified
Associates of Applied Science - Medical Office Administration
Heald College
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