Summary
Overview
Work History
Education
Skills
Certification
System Knowledge
Work Availability
Timeline
Generic

TONI A. WHITE

Logistics Specialists
Memphis,TN

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Training Supervisor

DHL Supply Chain
Southaven, MS
06.2020 - 10.2021
  • Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
  • Collaborated with company leaders and department managers to determine training needs.
  • Updated employees with latest policies, procedures and compliance standards.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Planned and deployed training programs for Picking and Processing procedures and activities.
  • Liaised between trainers and course participants.
  • Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
  • Planned and conducted staff trainings with emphasis on Inbound / Outbound areas.
  • Monitored training reports within learning management system for respective roles to promote initial and annual training completion.

Human Resources Assistant

DHL Supply Chain
Southaven, MS
05.2019 - 06.2020
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Filed paperwork, sorted and delivered mail and maintained office organization.
  • Administered compensation, benefits and performance management systems at direction of supervisor.
  • Answered and redirected incoming phone calls for office.
  • Coordinated itineraries and scheduled appointments for human resources staff.
  • Organized new employee orientation schedules for new hires.
  • Screened applicant resumes and coordinated both phone and in-person interviews.
  • Assisted with on-boarding process of 20 new hires.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Posted positions through approved recruitment channels.
  • Compiled employee records from individual departments to maintain central files.
  • Set up orientations and initial training for new employees.
  • Converted employee status from temporary to permanent.

Operations Supervisor

DHL Logistics
Southaven, MS
09.2009 - 04.2019
  • • Manage 35 dock doors with 125 FTL trucks per month and multiple LTL.
    • Maintain departmental records and prepare special and reoccurring reports, following general directions
    • Efficiently prioritize multiple tasks to efficiently manage workload
    • Assist Operating Companies in locating their inbound loads and determine when loads will arrive to Distribution Center
    • Assist inbound employees with any issues dealing with ASN, TPR and STOs
    • Assist with trailers released in system to be processed and unloaded within twenty-four -hour period
    • Ensure accuracy of inventory
    • Shipping of Hazardous Goods
    • Cubic Scan Process / Put Away / QA Inspection
    • Responsible for expediting inbound shipments with emphasis on HOT and LIVE loads.
    • Responsible for daily communications with Operating Companies, Customer Service, Transportation and Inventory Control to meet business needs.
    • Responsible for developing and implementing customer action plans for upcoming product launches.
    • Responsible for Supplier Quality for FIFO, HOLD, QUARANTINE, FEFO AND HAZMAT products,
    • Responsible for internal and external audits and results.
    • Responsible for audit related CAPAs and SCARs and documenting results.
    • Assist Inventory Manager and Supervisor with daily and weekly reports.
    • Responsible for coordinating labor utilization to meet productivity targets, Monitored supply chain and managed logistics functions for company
  • Evaluated team member performance and productivity, provided feedback and implemented corrective actions
  • Managed internal operational standards and productivity targets
  • Analyzed department metrics and performance and reported findings to management
  • Tracked company equipment, tools and technology to manage inventory
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy
  • Compiled training materials for new employees and tracked skill development
  • Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships
  • Encouraged and promoted ideas aligned to business needs and benefits
  • Conducted root cause analysis in deficient areas to identify and resolve issues
  • Motivated and trained employees to maximize team productivity.
  • Monitored supply chain and managed logistics functions for company.
  • Analyzed department metrics and performance and reported findings to management.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.

Welcome Center Shipping/Receiving Dispatch Clerk

Exel Logistics

Responsible for maintaining inbound/outbound logs.
• Responsible for knowledge of main lot (263) drop slots and (174) door assignments.
• Responsible for coordinating with order management desk and operations supervisor to maintain daily business flow.

Education

Associates Degree - Business

Miller Hawkins Business College
1984

Skills

  • Management Training
  • Department Oversight
  • Records Organization and Management
  • Supplier Monitoring
  • Continuous Improvement Projects
  • Key Performance Indicators (KPIs)
  • Performance Monitoring and Evaluation
  • Process and Performance Improvement
  • Six Sigma Methodologies
  • Operations and Procedural Knowledge
  • Logistics
  • Hiring and Onboarding
  • Administrative Management
  • 5S Principles
  • SAP Expertise
  • Onboarding and Orientation
  • Inventory Tracking and Management
  • Supply Chain Distribution
  • Employee Motivation
  • Operational Efficiency and Safety
  • Customer Service
  • Policies and Procedures Implementation
  • Focus and Follow-Through
  • Solution Development
  • Delegating Work Assignments
  • Operation Monitoring
  • Staff Training
  • Team Leadership
  • Product Transportation
  • Interviewing and Prescreening
  • Word Processing

Certification

Internal and External Audit Training, Records and Information Management Training, Information Asset Protection Policies, HAZMAT Training 49CFR, IATA/ICAO and Lean Six Training, Safety Champion, OMS Foundation, CSCS (Certified Supply Chain Specialist ), Behavioral Interviewing, Becoming a Strategic Hiring Manager, LMS, OMS Foundations, Kronos, Work Labor Management System, Resource Planning & Management, Active Shooter Situational Awareness, Problem Solving and Root Cause Analysis, Crown's DP Train Safe Train the Trainer Program

System Knowledge

SAP, RF Units, LMS, AS-400, Navis & Teraterm Yard Management System, CICS, ETQ and Dickson Temp Monitoring Software, JDE , DCS , Red Prairie

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Training Supervisor

DHL Supply Chain
06.2020 - 10.2021

Human Resources Assistant

DHL Supply Chain
05.2019 - 06.2020

Operations Supervisor

DHL Logistics
09.2009 - 04.2019

Welcome Center Shipping/Receiving Dispatch Clerk

Exel Logistics

Associates Degree - Business

Miller Hawkins Business College
TONI A. WHITELogistics Specialists