Job Search Status
Open to workDesired start date: Immediately
Open To Work
TONIA LIGHTFOOT
Administrative Professional
Chicago,Illinois
Work Preference
Summary
Personable, hard-working professional, with extensive experience in administrative support, medical office management, and warehouse operations. Self-motivated, with proven ability to manage time and priorities, surpass goals and excel in fast-paced environments, while performing best under pressure. A critical thinker, with sound judgment, decision-making and communication abilities. Recognized for exceptional professionalism and a robust work ethic; but most importantly, a sincere commitment to providing the highest levels of quality service and support. Able to remain flexible and adaptable to change, with a strong ambition for growth.
Work History
Warehouse Order Picker
Frito-Lay
Oak Forest, IL
11.2024 - 02.2025
- Picked and filled orders quickly to maintain demanding productivity goals of 1800 cases per shift.
- Loaded orders onto rolling carts and pallets and then onto trucks safely and securely.
- Operated equipment such as pallet jacks and hand trucks to move heavy items.
- Performed general warehouse duties as necessary.
Fulfillment Associate
Amazon Services, LLC
Markham, Illinois
09.2022 - 08.2024
- Ranked in the top 9% of production in a warehouse with over 1600 employees.
- Continuously surpassed production goals while ensuring exceptional standards of quality.
- Maintained high levels of productivity while adhering to strict safety practices.
- Double-checked order shipment contents against work orders to ensure accuracy.
- Packed, labeled and documented items for outgoing shipping.
- Picked orders using handheld RF scanners and transported items to fulfill orders.
Executive Administrative Assistant
Ray Krones Consulting
Orland Park, Illinois
01.2013 - 05.2022
- Performed all administrative duties, remotely and in-office, while serving as Assistant to the CEO.
- Maintained records and files and performed in-office billing and collections.
- Organized, managed and maintained CEO's calendars and schedules and booked travel.
- Answered phone calls and emails and directed them to the appropriate parties.
- Scheduled meetings and ensured the smooth execution of business operations.
Front Office Manager / Administrative Assistant
The TriStaff Group
San Diego, California
08.2007 - 12.2012
- Filled various positions at different medical facilities in need of temporary staffing.
- Each assignment lasted anywhere from one day to six months in duration.
Office Manager / Chiropractic Assistant
Frost Chiropractic & Rehabilitation
Carlsbad, California
05.2004 - 06.2007
- Advanced to manager within three weeks of hire at a fast-paced clinic seeing 200+ patients per week.
- Performed daily office duties, insurance verification research and assisted the doctor directly.
- Managed all aspects of patient relationships and was responsible for the hiring of Massage Therapists.
- Transcribed QME reports, Work Comp documents, authorization requests, chart notes and other forms.
- Employed marketing and promotion efforts which increased patient volume by 1/3rd.
Skills
Administrative / Customer Support Problem-Solving / Detail-Oriented
Medical Terminology / Transcription
Verbal / Written Communication
Organizational / Office Management
Prior-Authorization / Verification / Claims
Records / Filing / Deadline Prioritization Patient / Client Intake / Scheduling
Documents / Forms Processing
Multi-task / Work Autonomously
Critical Thinking / Decision Making Calendar / Travel Management
Email / Phone Correspondence Computer / Microsoft Proficiency
Education
High School Diploma -
Sunset High School
Encinitas, CA 09.1988 - 06.1990
Office Management / Records Filing
Grossmont College
El Cajon, CA 09.2001 - 06.2002
Medical Assistant / Phlebotomist
ConCorde Career Institute
San Diego, CA 09.1991 - 12.1992
Timeline
Warehouse Order Picker
Frito-Lay
11.2024 - 02.2025
Fulfillment Associate
Amazon Services, LLC
09.2022 - 08.2024
Executive Administrative Assistant
Ray Krones Consulting
01.2013 - 05.2022
Front Office Manager / Administrative Assistant
The TriStaff Group
08.2007 - 12.2012
Office Manager / Chiropractic Assistant
Frost Chiropractic & Rehabilitation
05.2004 - 06.2007
Office Management / Records Filing
Grossmont College
09.2001 - 06.2002
Medical Assistant / Phlebotomist
ConCorde Career Institute
09.1991 - 12.1992
High School Diploma -
Sunset High School
09.1988 - 06.1990