Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tonia Michelle Ammons

Tonia Michelle Ammons

Las Vegas ,NV

Summary

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Medical Assistant

Able Health Care

Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.

  • Recorded vital signs and medical histories accurately to support effective patient care.
  • Educated patients on treatment plans and medication instructions, enhancing understanding of care processes.
  • Maintained cleanliness and organization of 150 patients, adhering to health regulations and standards.
  • Supported inventory management by ordering supplies and maintaining stock levels for operational efficiency.
  • Sanitized, restocked, and organized rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.

Account Manager

The Money Express
05.2013 - Current
  • Supported client relationships by addressing inquiries and resolving issues promptly.
  • Assisted in managing account documentation and ensuring accuracy of records.
  • Collaborated with team members to streamline communication processes with clients.
  • Maintained organized account files, improving accessibility for team members and clients.
  • Adapted quickly to changing priorities, demonstrating flexibility in managing tasks effectively.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with clients, securing favorable agreements for both parties.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.

Education

Associate of Science - Medical Assistant

College of Westchester
White Plains, NY

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital signs monitoring
  • Direct patient care
  • Data entry
  • Phlebotomy
  • Procedure assistance
  • Compassionate
  • CPR
  • Specimens collection and processing
  • Phlebotomy techniques
  • Patient assessments
  • Laboratory specimen collection
  • Compassionate caregiver
  • Sterilization techniques
  • First aid
  • Equipment sterilization
  • Simple dressings
  • Medical billing and coding
  • Monitoring patient progress
  • Reliable transportation
  • Patient bathing
  • Hospice care
  • Patient feeding
  • Patient oral care
  • Chronic disease management
  • Specimen labeling
  • Reliable team player
  • Wound care
  • Conflict resolution
  • Medical billing
  • Attention to detail

Certification

  • CMA - Certified Medical Assistant
  • Licensed hospice home health aide
  • AED trained
  • Phlebotomist
  • EKG trained
  • Quickbooks certified
  • EMT trained
  • CPR

Timeline

Account Manager

The Money Express
05.2013 - Current

Medical Assistant

Able Health Care

Associate of Science - Medical Assistant

College of Westchester