Toniann Miller

Dynamic Customer Service Representative with a proven track record at Sutherland Global Services, adept at resolving conflicts and enhancing customer loyalty through empathy and active listening. Skilled in data entry and critical thinking, I thrive in high-pressure environments, consistently delivering satisfactory resolutions that benefit both clients and the organization.

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.