ToniAnn Servider

Dependable, resourceful, possessing excellent time management, problem solving, and communication skills. Proficient in maintaining accurate and complete student records. Consistent and responsible professional with expertise in Psychology, with a concentration in Life Sciences.

• Garden City Bistro, Garden City, NY, Garden City, NY, Summers 2022-2023, Help took orders over the phone, did customer service duties, welcomed people into the store, worked phones, worked cashier, and cleaned.
• Snap Custom Pizza, State College, PA, Winter 2022-2023, Served members and communicated with management, members, and patrons daily. Worked register, maintained cleanliness, and kept up to speed with refilling and stocking supplies
• Hope Here, Hope Now, State College, PA, Fall 2023-Spring 2024. As the social media chair of this organization I was able to work closely with my peer in her role as president. Together we were able to communicate effectively on strategies that would work best for creating a larger presence of this club on campus. I was able to express professionally to her what ideas worked and which did not.
• SAIL, South Shore Association for Independent Living, Baldwin NY, August 2024-present. Currently working as a case coordinator in the Apartment Treatment Program where I provide individualized support and care to clients with severe and persistent mental illness. I work closely with the clients clinical team to develop and implement individualized treatment plans to benefit their needs.

• Pennsylvania State University, Writing in Social Sciences, State College, PA, Fall 2022, Surveyed participants using multiple questionnaires to gain information regarding society's attitudes towards politics affecting relationships with friends and family. Presented methods, data, results, and analysis to my professor and class.
• Pennsylvania State University, McNair Scholars Research Internship Program, State College, PA, Summer 2023, I have been part of the McNair Scholars program since Winter of 2021 but in the Summer of 2023 I had the opportunity to work with a faculty research advisor to further investigate research he had been working on prior. With my faculty research advisor, we analyzed how the COVID-19 pandemic affected parenting stress, behaviors, and mental health and how that in turn affected overall child well-being. Became very familiar with how to navigate software programs such as SPSS and Mplus.
• Pennsylvania State University, PRESH research lab, State College, PA, Worked on the recruitment team and my tasks would consist of calling participants to see if they would be eligible for our study, calling participants to schedule their visits, and vigorously communicating with experimenters regarding scheduled visits. Generated qualtrics links for surveys, tasks, and questionnaires to send to participants for completion.

• Pennsylvania State University Office of Sexual Misconduct Prevention and Response, Member of the student advisory board, State College, PA, 2021-2023, Bi-weekly meetings addressing Title IX reports involving students as well as other reports of student sexual misconduct otherwise prohibited by University policy. Worked on handouts for witnesses who were bystanders on how they can be active while also providing CAPS information. Marketed OSMPR as well. Operation Smile Club Pennsylvania State University, State College, PA, 2022-2023, is a nonprofit organization funding cleft lip and palate surgeries for children.
• Dolors Almeda School, Barcelona, Spain, Barcelona, Spain, 2023, Volunteered about 8 hours at the elementary school of Dolors Almeda School in Barcelona, Spain. Here I helped students ranging from ages 5-11 with their English speaking abilities while engaging in activities that worked on conversation skills, being able to tell time, and saying and describing body parts in English.
• Hope Here, Hope Now club, Pennsylvania State University, State College, PA, 2023, Penn State's first organization dedicated to combating human trafficking through education, awareness and fundraising. Currently hold the position of social media chair. Engaging and posting on social media platforms. Keeping social connections with PSU resources and orgs. Updating links. Stall stories in our student center and weekly advertising in our student center/advocating.