Tonianne DeCosimo

• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Utilized high levels of energy and multitasking to fill drink orders in a fast-paced environment
• Continually stocked bar with glasses, ice and liquor
• Maintained high levels of cleanliness

Aesthetics :

• Perform analysis on Clients post-surgery to assess skin and healing benefits of treatments
• Performed consultations for patients before scheduling treatments.
• Utilized my background in sales to sell patients Venus packages and upsell surgeries
• Educated in properly treating clients with skin elasticity, cellulite and skin unevenness
• Educated in assessing scar tissue and how to properly treat areas with inflammation
• Consistently setting and meeting monthly sales goals

Reception:

• Assisted reception support, answering phones scheduling appointments and greeting visitors
• Utilized high levels of multitasking to regularly invoice packages and collect payments via Alpaeon and Care Credit and Authorize
• Frequently pulling and prepping patient charts for Pre-Op, Post-Op and New patient intake

Clinical:

• Assisted nurses and Doctors in Pre-Op and Post-Op appointments
• Carefully maintained and uploaded patients before and after photos into our P: Drive system

• Informed, answered questions and recommended treatments for clients seeking range of aesthetic services.
• Performed treatments and created and maintained records of treatment according to company policy.
• Studied ingredients in products to explain benefits to clients.
• Delivered safe, therapeutic experiences to leave clients feeling relaxed and refreshed.
• Contacted patients to prepare for treatment, follow up after services and recommend promotions.