Toni Butcher
Administrative Assistant
Madison,OH
Summary
A dedicated, passionate, professional offering extensive experience as an Administrative Assistant for highly regarded organizations delivering measureable results. Adept at identifying areas for improvement, implementing process, streamlining workflow, and driving productivity. Skilled at organization, prioritization, communication, multi-tasking and executing a high level of work on a daily basis. A leader, consistently rewarded with greater levels of responsibility due to an aptitude for capturing corporate mandates and objectives in a timely manner.
Overview
19
19
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
Impullitti Landscaping
07.2019 - Current
- Provide client services and administrative support to management
- Maintained inventory of employee uniforms and office supplies
- Engaged with clients and served as a main point of contact with internal and external clients
- Key Accomplishments:
- Entered daily deposits and invoices for payment
- Oversaw inventory, ordering office supplies as needed to keep operations at peak levels
- Managed correspondence, sorting it and delivering it to the appropriate party.
ADMINISTRATIVE ASSISTANT
R1 RCM
01.2018 - 01.2019
- Delivered exemplary service executing office administration tasks accurately and effectively
- Maintained schedules and calendars for senior stakeholders, engaged with clients and served as a key point of contact communicating with internal and external business personnel
- Additionally, enhanced office operating procedures
- Key Accomplishments:
- Coordinated meetings on-site and arranged completed all travel arrangements for off-site conferences
- Oversaw inventory, ordering office supplies as needed to keep operations at peak levels
- Drafted and distributed typed communication in the form of minutes, memos, and other pertinent documents
- Introduced new office technologies aimed at eliminating redundancy and bolstering productivity
- Traveled with Directors on a quarterly basis assisting with meeting agendas and conferences.
ADMINISTRATIVE ASSISTANT
Toni Butcher, ASCENSION MINISTRY SERVICE
01.2016 - 01.2018
- Offered a high level of support to executives managing clerical duties and office administration
- Completed travel arrangements, scheduling, document generation, inventory management, and records management
- Key Accomplishments:
- Executed database management ensuring all records were accurate
- Generated documents such as: minutes, memos invoices, letters and statements
- Served a key office contact on behalf of the Ministry for members, vendors, and outside vendors
- Handled bookkeeping work, reconciling accounts and preparing records for the accountant
- Recognized as a key contributor during the move of over 100 employees to a new building
- Utilized strong attention to detail and focus for a seamless transition.
ADMINISTRATIVE ASSISTANT
UNIVERSITY HOSPITALS OF CLEVELAND
01.2012 - 01.2016
- Maintained all aspects of the office overseeing executive schedules, orchestrating travel arrangements senior personnel, and offering clerical support to other departments
- Additionally, prepared documents such as reports, letters, memos, financial statements and other relevant documents using spreadsheet, database and presentation software
- Key Accomplishments:
- Led ad-hoc projects as assigned, managing their entire life-cycle and ensuring deliverables were met
- Answered all correspondence regarding routine inquiries.
CUSTOMER SERVICE REPRESENTATIVE
UNIVERSITY HOSPITALS OF CLEVELAND
01.2010 - 01.2012
- Engaged with clients in an array of manners, answering questions, attempting to collect outstanding balances, and updating patient records so they are accurate
- Communicated with insurance companies in order to obtain claim status
- Key Accomplishments:
- Received and posted payments to accounts, updating their status,
- Managed correspondence, sorting it and delivering it to the appropriate party
- Located patient insurance information and processed rebilling in an effort to collect outstanding money owed
- Recorded information about the financial status of customers as well as collection efforts.
CUSTOMER SERVICE MANAGER
HYTECH HOMECARE
01.2008 - 01.2010
CUSTOMER SERVICE REPRESENTATIVE
HYTECH HOMECARE ·
01.2003 - 01.2008
Education
Madison High School
Madison, OH06.1995
Skills
- Areas of Expertise include:
- Scheduling & Calendar
- Drafting Reports &
- Communication
- Database & Account
- Management
- Inventory Management
- Project Management
- Travel & Conference Planning
- Meetings & Presentations
- Document Management
- Staff Training & Mentorship
- Bookkeeping & Records
- Invoices & Financial
- Statements
- Office Administration
- Confidentiality Practices
- Vendor Relations
- Technical Proficiencies
- MS Office Suite (Outlook, Excel, Word, PowerPoint & SharePoint)
- Kronos
- Athena
- Oracle
- IDX
- Strong Organizational Skills
- Ease with Computers and Technology
- Appointment Coordination
- Multitasking and Time Management
- Document and File Management
- Computers and Technology
- Confidentiality and Data Protection
- Office Equipment Operation
- Meeting Planning
- Visitor Relations
- Invoice Processing
- Spreadsheet Management
- Data Entry Documentation
- Travel Administration
- Document Sorting
- Advanced MS Office Suite Knowledge
- CRM Software
- Excel Spreadsheets
- Employee Communications
- Skilled in Microsoft Office
- Administrative and Clerical Support
- PC Proficiency
- Highly Efficient and Productive
- Mail Routing and Distribution
- Company Directory
- Travel Arrangement Management
- Directing Callers
- Visitor Support
- Writing and Editing Skills
- Reimbursement Processing
- Calendar Preparation
- Client Correspondence
- Multi-Line Telephone Systems
- Reception Duties
- Office Supplies and Inventory
- Call Prioritization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
It is not only for what we do that we are held responsible, but also for what we do not do.
Molère
Timeline
ADMINISTRATIVE ASSISTANT
Impullitti Landscaping
07.2019 - Current
ADMINISTRATIVE ASSISTANT
R1 RCM
01.2018 - 01.2019
ADMINISTRATIVE ASSISTANT
Toni Butcher, ASCENSION MINISTRY SERVICE
01.2016 - 01.2018
ADMINISTRATIVE ASSISTANT
UNIVERSITY HOSPITALS OF CLEVELAND
01.2012 - 01.2016
CUSTOMER SERVICE REPRESENTATIVE
UNIVERSITY HOSPITALS OF CLEVELAND
01.2010 - 01.2012
CUSTOMER SERVICE MANAGER
HYTECH HOMECARE
01.2008 - 01.2010
CUSTOMER SERVICE REPRESENTATIVE
HYTECH HOMECARE ·
01.2003 - 01.2008
Madison High School
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