Tonie-Ann Walters
Deltona,FL
Summary
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
JS Express
07.2020 - Current
- Managed shipment schedules to ensure timely deliveries while maintaining precision.
- Managed financial records to guarantee prompt invoicing processes.
- Scheduling appointments and payments for the maintenance of the business equipment and accounts.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Proofread content for typo-free emails and documentation.
- Conducted financial transactions.
- Demonstrated versatility and exceptional organizational skills.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Kids Club Associate
LA Fitness
Orange City, FL
06.2023 - 02.2025
- Provided positive reinforcement to encourage appropriate behavior among children.
- Organized and planned age-appropriate reading, crafts, and music lessons.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
- Provided quality customer service to children and parents.
- Sanitized toys and tables to maintain clean, safe environment.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Responded promptly to inquiries from customers regarding Kids Club services or policies.
Assistant Manager
AMC Highland Lakes Theater
Orlando, FL
01.2019 - 01.2020
- Consistently met and surpassed sales goals.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Monitored employee attendance records, timekeeping, and payroll information.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Associate Degree -
Daytona State
DeLand, FL06.2020
High School Diploma -
Pine Ridge High School
Deltona, FL05-2018
Skills
- Meeting planning
- Memo preparation
- Check processing
- Bookkeeping
- Letter preparation
- Research
Timeline
Kids Club Associate
LA Fitness
06.2023 - 02.2025
Administrative Assistant
JS Express
07.2020 - Current
Assistant Manager
AMC Highland Lakes Theater
01.2019 - 01.2020
Associate Degree -
Daytona State
High School Diploma -
Pine Ridge High School
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