Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonie Simon

Houston,TX

Summary

Dynamic administrator with 7 years of experience specializing in inventory management and customer service. Proficient in Microsoft Office Suite, MAS, and SAP, skilled at resolving discrepancies to improve operational accuracy. Known for building strong client relationships and delivering timely solutions that enhance logistics efficiency and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Administrator

SECOR
04.2022 - Current
  • Manage daily administrative tasks and support operations for a team of 30+ warehouse staff, ensuring timely workflow and documentation.
  • Maintain accurate inventory records, process purchase orders, and handle shipping documentation for inbound and outbound freight.
  • Communicate daily with 10+ sales reps, freight brokers, and 30+ customers to coordinate logistics, confirm deliveries, and resolve order issues.
  • Track shipments, update order statuses in the system, and provide timely responses to client and internal inquiries.
  • File and organize packing slips, invoices, and inventory reports; collaborate with warehouse staff to resolve discrepancies and ensure accurate reporting.
  • Conducted regular reviews of operations and identified areas for improvement.

Shipping and Receiving Coordinator

Celeros
05.2018 - 04.2022
  • Serve as a key point of contact for customers, handling inquiries related to orders, shipping status, and delivery timelines with professionalism and accuracy.
  • Coordinate with customers to confirm shipping details, address special requests, and ensure a smooth end-to-end delivery experience.
  • Utilize SAP, Microsoft Office, and FedEx/UPS platforms to create and manage shipping documentation, ensuring timely communication and accurate data entry.
  • Prepare and maintain detailed records including receiving logs, packing slips, and shipping manifests to support transparency and customer satisfaction.
  • Collaborate with warehouse staff to inspect incoming and outgoing shipments, resolving any discrepancies proactively to minimize customer impact.
  • Handled day-to-day shipping and receiving overseeing more than 50 packages per day.

Education

Computer Science

Southern New Hampshire University

Skills

  • Proficient in SAP, Microsoft Office (Excel, Word, Outlook), and shipping software (FedEx/UPS)
  • Experienced in inventory tracking, stock monitoring, and resolving inventory discrepancies
  • Strong customer service skills, including order processing, client communication, and issue resolution
  • Skilled in preparing and maintaining shipping and receiving documentation
  • Adept at data entry, recordkeeping, and managing digital and physical filing systems
  • Knowledgeable in warehouse management systems (WMS) and barcode scanning technology
  • Ability to generate accurate inventory and order status reports for management

Timeline

Administrator

SECOR
04.2022 - Current

Shipping and Receiving Coordinator

Celeros
05.2018 - 04.2022

Computer Science

Southern New Hampshire University

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