Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Antonia Hodge

Miramar,FL

Summary

Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.

Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.

Experienced with curating personalized shopping experiences to meet diverse client needs. Utilizes deep knowledge of online retail platforms to provide efficient and tailored product recommendations. Track record of building strong client relationships and ensuring high levels of satisfaction through excellent communication skills.

Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

7
7
years of professional experience

Work History

Security Officer

Allied Universal
02.2022 - 12.2022
  • Lock doors and gates of entrances and exits to secure buildings.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Talking to others to convey information effectively.
  • Adjusting actions in relation to others' actions.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Online Personal Shopper

Walmart
Miami, FL
12.2023 - 01.2026
  • Assisted customers in selecting products based on preferences and dietary needs.
  • Managed online orders efficiently, ensuring timely delivery and customer satisfaction.
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Maintained organized and visually appealing merchandise displays to attract customer attention.
  • Assisted customers in selecting beauty products, providing personalized recommendations based on individual needs.
  • Maintained organized product displays to enhance customer experience and increase visual appeal.
  • Processed sales transactions accurately using point-of-sale systems to ensure efficient checkout experiences.

Nike Sales Associate

NIKE
01.2022 - 01.2023
  • Greet customers and ascertain what each customer wants or needs.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases, and receive and process cash or credit payment.
  • Prepare merchandise for purchase
  • Answer questions regarding the store and its merchandise.
  • Operating system software
  • Selling - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Seasonal

Security Officer

Elite guard
02.2022 - 12.2022
  • Lock doors and gates of entrances and exits to secure buildings.
  • Answer alarms and investigate disturbances.
  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.
  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
  • Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Talking to others to convey information effectively.
  • Adjusting actions in relation to others' actions.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Cashier

American Airlines Arena
Miami, FL
07.2019 - 01.2020
  • Operated cash register, processing transactions with accuracy and efficiency.
  • Assisted customers with inquiries, providing product information and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Managed inventory levels, restocking shelves as needed to support sales efforts.
  • Trained new cashiers on procedures, promoting adherence to company policies and standards.

Education

No Degree - Audio

SAE Institute of Technology

High School Diploma -

Miami Central Senior High School
Miami, FL
05-2019

Skills

  • Fast Food
  • Team Member
  • Communication
  • Customer service
  • CPR
  • Security
  • Surveillance
  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking

LANGUAGES

English

Timeline

Online Personal Shopper

Walmart
12.2023 - 01.2026

Security Officer

Allied Universal
02.2022 - 12.2022

Security Officer

Elite guard
02.2022 - 12.2022

Nike Sales Associate

NIKE
01.2022 - 01.2023

Cashier

American Airlines Arena
07.2019 - 01.2020

No Degree - Audio

SAE Institute of Technology

High School Diploma -

Miami Central Senior High School