TONIE MARIE PHILBECK RN
Princeton,TEXAS
Summary
History of Compassionate/Successful Director of Nursing for home health; HISTORY OF 29 years of EXTENSIVE experience in multiple fields ( hospital/ behavioral health and home health/ ALF) dedicated to ALWAYS maintaining highest standards of nursing practices and policies. Excellent leader, mentor/educator and recruiter, supporting /retaining staff and liaison for community resources. Demonstrates strong working knowledge of regulatory compliance along with proven results in managerial role. Proven success with opening / obtaining MEDICARE CERTIFICATION FOR NEW HH AGENCY; ALSO -ALT ADMINISTRATOR / HH - medicare classless completed.
Overview
21
21
years of professional experience
1
1
Certification
Work History
RN Supervisor Field/ Orientation/Training
Silverstone Home Health
01.2024 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Demonstrated commitment to ongoing professional development by attending relevant conferences, workshops, and training sessions to stay current on the latest trends and best practices within nursing supervision.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
- Developed effective care plans tailored to individual patient needs, ensuring comprehensive treatment approaches.
- Onboarded new employees through orientation meetings and training sessions before deployment to pt homes.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Director of Nursing/Clinical (4 Agencies- 500 Pts)
Avatar
11.2021 - 08.2023
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Established departmental performance goals and provided feedback for underperforming areas.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Director of Clinical Operations/Medicare Certifier
All Care
06.2020 - 10.2021
- Established this start up Company. -
- Obtained initial medicare certification.
- Enhanced patient care quality by developing and implementing streamlined clinical processes.
- Reduced operational costs through efficient resource allocation and budget management.
- Increased patient satisfaction ratings with timely, effective communication strategies.
- Developed comprehensive risk management plans to minimize potential issues in clinical operations.
- Ensured regulatory compliance by staying informed of industry standards and maintaining thorough documentation practices.
- Collaborated with interdisciplinary teams to develop integrated care plans tailored to individual patient needs.
- Championed patient advocacy initiatives, upholding ethical principles in all aspects of clinical practice management.
- Developed systems and procedures for effective project management and clinical operations.
- Developed, implemented, revised, and evaluated policies and procedures..
- Represented organization at all community events, answering questions, providing details and giving informative presentations.
- Implemented new policies and educated staff on changes
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Director of Nursing
Amcare Pro Home Health
06.2019 - 02.2020
- Evaluated work performance of over 40 nursing personnel to determine
- Reduced hospital readmission rates through effective discharge planning and patient education.
- Enhanced staff performance by conducting regular evaluations, providing constructive feedback, and offering tailored professional development opportunities.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Promoted a culture of safety by enforcing compliance with infection control policies and procedures.
- Increased patient satisfaction scores by fostering a compassionate and supportive environment within the nursing department.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Implemented interdisciplinary rounding practices to streamline communication among healthcare providers involved in patient care.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Served as a liaison between nursing leadership, hospital administration, medical staff, allied health professionals, patients, families, and other stakeholders to ensure effective communication and collaboration.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Identified department issues to recommend corrective actions.
- Established new policies and updated existing policies to improve standard of care for patients.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees...
RN Case Manager/Shift Supervisor
Haven Home Health
06.2017 - 01.2019
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Analyzed patient responses to medications, therapies and variances in plans of care.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Observed, monitored and reported changes in patient condition to supervising RN or physician in accordance with policies and procedures of medical facility.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Managed patients recovering from medical or surgical procedures.
- Monitored patient reactions after administering medications and IV therapies..
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Timely Documentation
- Client positive survey results.
RN Field Case Manager
Heart Of Texas Home Health
10.2014 - 09.2016
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to faster recovery times for patients treated under my supervision.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Managed care from admission to discharge.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, LPNs, technicians, and unit clerks.
RN Hospital Supervisor
Timberlawn Inpt Behavioral Hospital
12.2010 - 12.2011
- Supervised 5 units at the hospital over 50 staff. Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Championed quality improvement initiatives within the unit by identifying areas for improvement and implementing evidence-based strategies.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Audited charts and reviewed clinical documents to verify accuracy.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Unit Clinical RN / Crisis Intervention
Green Oaks Behavioral Health Hospital
07.2004 - 09.2010
- RN floor nurse/ Crisis intervention/ ER RN/ ECT Dept..
- Administered medications safely according to established protocols, minimizing errors and adverse reactions.
- Deescalated crisis situations through effective communication skills, maintaining a safe environment for all involved parties.
- Timely Documentation of all aspects of patient care comprehensively within electronic health records, supporting continuity of care across disciplines.
- Handled patient discharge planning, arranging for follow-up care after leaving healthcare facility.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Skills
- Nursing leadership
- Home healthcare consultant
- OASIS documentation specialist
- Quality assurance proficiency
- Certified in CPI and CPR
- Palmetto approved for psychological services
- Certified in geriatrics and adult care leadership
- Director of staff development
- EXCEL/OUTLOOK/TEAMS/HOME HEALTH NOTIFY
- IV DRAWS/ INFUSIONS/PICC/CENTRAL LINE/LABS/DIALYSIS/FOLEY/PLEURX/PORTS
- QA/Audits/PI/ QAPI
- Employee HIRING/TRAINING/retention strategies
- Records maintenance/TIMELY CHARTING
- INITIAL Accreditation accomplishmentHIPAA Regulations
- Multidisciplinary Team/ Department Collaboration
- Clinical Operations ManagementScheduling/intake/ labs/supplie/
- MS Office/Teams/ home health notify/Excel
- Medicare/ Condition of participations
Accomplishments
RN. - 29 years of extensive nursing experience
4.0 Honors entry into Nursing; 3.25 at completion.
Honors awards/ achievements
Vice President of Student Council ( summer sessions)
NSO member/ ALT ADM CE classess for hh completed( medicare required) / Obtained medicare certification for new start up company - DON.
Certification
CPR certified
CPI certified
Nursing Leadership certification./Geriatric care
Palmetto approved for psyche home health.
*PDGM CERTIFIED
MEDICARE CE COMPLETED ALT. ADMINISTRATOR
Timeline
RN Supervisor Field/ Orientation/Training
Silverstone Home Health
01.2024 - Current
Director of Nursing/Clinical (4 Agencies- 500 Pts)
Avatar
11.2021 - 08.2023
Director of Clinical Operations/Medicare Certifier
All Care
06.2020 - 10.2021
Director of Nursing
Amcare Pro Home Health
06.2019 - 02.2020
RN Case Manager/Shift Supervisor
Haven Home Health
06.2017 - 01.2019
RN Field Case Manager
Heart Of Texas Home Health
10.2014 - 09.2016
RN Hospital Supervisor
Timberlawn Inpt Behavioral Hospital
12.2010 - 12.2011
Unit Clinical RN / Crisis Intervention
Green Oaks Behavioral Health Hospital
07.2004 - 09.2010
Similar Profiles
ALICE BOURQUEALICE BOURQUE
Patient Care Secretary at SilverStone Health CarePatient Care Secretary at SilverStone Health Care
France-Lise TranieFrance-Lise Tranie
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Mitchell JeloMitchell Jelo
Qualified Plumber/ Fifo Mining at Silverstone FIFOQualified Plumber/ Fifo Mining at Silverstone FIFO
Aniruddha BhaumikAniruddha Bhaumik
Licensed Massage Therapist at ZeelLicensed Massage Therapist at Zeel
JULIE R. DENHAMJULIE R. DENHAM
Business Services Specialist at Lovejoy Independent School DistrictBusiness Services Specialist at Lovejoy Independent School District