Tonienne Morris
New Port Richey,FL
Summary
Dynamic Production Planner with success in supporting production operations and supply chain management. Highly adept and detail-oriented in developing production schedules, promoting operational efficiency, managing inventory and coordinating logistics. Proven history of managing complex production schedules aligned with sales forecasting and customer order deadlines. Expert in maintaining meticulous records to identify aspects needing improvement and develop solutions.
Overview
19
19
years of professional experience
Work History
Production Control Planner
Smiths Interconnect Inc
2022.10 - Current
- Maintained high levels of customer satisfaction with regular communication regarding order status, changes, or delays.
- Coordinated with engineering teams during design phase reviews that resulted in optimized product manufacturability aspects considered before full-scale launch initiatives commenced.
- Collaborated with cross-functional teams to optimize production processes, reducing lead times and costs.
- Enhanced production efficiency by developing and implementing effective production control plans.
- Assisted in new product launches by coordinating resources and timelines for seamless integration into existing workflows.
- Increased on-time deliveries to customers by closely monitoring production schedules and adjusting as needed.
- Improved earnings by [Number]% through [Type] process improvements.
- Monitored compliance with safety regulations, ensuring a safe working environment for all team members involved in the production process.
- Reviewed inventories, tracked production statuses and ordered materials to foster consistent availability and production schedule adherence.
- Employed accurate forecasting to increase efficiency and reduce waste.
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Streamlined inventory management with accurate tracking and forecasting systems.
- Improved capacity utilization by analyzing production data and making informed scheduling decisions.
- Enabled smoother transitions between different stages throughout entire manufacturing cycle via thorough documentation creation processes followed diligently by all involved parties.
Material Expeditor
Pall Aerospace
2017.01 - 2022.10
- Facilitated communication between various departments to address concerns related to material availability or quality issues promptly.
- Conducted regular audits of inventory levels to prevent discrepancies and ensure optimal stock availability for ongoing projects.
- Forecasted production schedules and adjusted plans to accommodate changes in demand.
- Improved overall operational performance by identifying bottlenecks within the material handling process and recommending appropriate solutions.
- Collaborated with cross-functional teams for seamless integration of new materials into existing workflows.
- Collaborated with cross-functional teams to align production plans with customer requirements.
- Expedited delivery of critical components, minimizing production downtime and meeting project deadlines.
- Devised and implemented efficient processes for production tracking and inventory control.
- Researched and compiled information on variety of planning issues from multiple sources, prepared thorough reports and presented findings in [Type] meetings.
- Maintained accurate records of all incoming and outgoing shipments, ensuring traceability throughout the supply chain.
Pool Service Manager
TLC Pool Service
2015.03 - 2016.12
- Implemented strategies to increase customer service satisfaction ratings.
- Managed senior-level personnel working in marketing and sales capacities.
- Established team priorities, maintained schedules and monitored performance.
- Hired, trained and supervised team of service staff members to meet business goals.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Met with customers to discuss service needs and offer available solutions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Enhanced team morale through regular recognition of exceptional performance and organizing team-building events.
Overnight Shift Supervisor
Speedway Gas Station
2013.03 - 2014.12
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Increased customer satisfaction and grew business by maintaining close relationships with customers.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Enhanced team efficiency by consistently delegating tasks and monitoring progress throughout the overnight shift.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Customer Service Lead
Best Buy
2011.03 - 2013.10
- Maintained up-to-date knowledge of product and service changes.
- Tracked customer service cases and updated service software with customer information.
- Responded to customer calls and emails to answer questions about products and services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Reviewed associate performance to identify training needs.
- Responded proactively and positively to rapid change.
- Investigated and resolved accounting, service and delivery concerns.
- Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Managed timely and effective replacement of damaged or missing products.
Head Chef
Mamma Mia Pizzeria
2005.05 - 2013.05
- Assisted with menu development and planning.
- Implemented successful cross-marketing strategies such as food and wine pairings.
- Cooked memorable dishes that brought new customers into establishment.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Implemented new recipes and modern cooking techniques to continuously improve the menu offerings and overall dining experience for guests.
- Modernized work processes to reduce guest wait times and boost daily output.
- Led staff meetings to discuss upcoming events, address concerns or challenges, and reinforce company values as well as expectations within the workplace environment.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Created unique daily specials that attracted repeat clientele and generated positive word-of-mouth referrals for the restaurant.
- Worked closely with front-of-house staff to facilitate excellent customer service.
Education
MBA - Accounting And Finance
Keller Graduate School of Management
Orlando05.2019
Bachelor of Science - Justice Administration With Digital Forensics
Devry University
Tampa05.2016
High School Diploma -
Ridgewood High School
New Port Richey, FL05.2007
Skills
- Report creation
- File Maintenance
- Workflow Optimization
- Inventory Maintenance
- Demand forecasting
- Project Management
- Supply chain distribution
- Production and processing
- Contract Negotiation
- Manufacturing Procedures
- Production Scheduling
- Data Analysis
- Research experience
- Preparing reports
- Resource Allocation
- Team collaborations
Sigma Alpha Phi
Earned National Leadership and Success Honors Certificate through this society which broadcasts the following statement as their goal. NSLS "provides a life-changing leadership program that helps students achieve personal growth, career success, and empowers them to have a positive impact in their communities."
Timeline
Production Control Planner
Smiths Interconnect Inc
2022.10 - Current
Material Expeditor
Pall Aerospace
2017.01 - 2022.10
Pool Service Manager
TLC Pool Service
2015.03 - 2016.12
Overnight Shift Supervisor
Speedway Gas Station
2013.03 - 2014.12
Customer Service Lead
Best Buy
2011.03 - 2013.10
Head Chef
Mamma Mia Pizzeria
2005.05 - 2013.05
MBA - Accounting And Finance
Keller Graduate School of Management
Bachelor of Science - Justice Administration With Digital Forensics
Devry University
High School Diploma -
Ridgewood High School
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