Tonikia Martin
Murfreesboro,TN
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
Work History
Director of Operations-Childcare
First Little Friends, LLC Childcare Center
2012.05 - 2024.02
- Monitored budget and utilized operational resources.
- Interacted well with customers to build connections and nurture relationships.
- Oversaw day-to-day production activities in accordance with business objectives.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
ER Registrar
Parkridge Health System
2006.03 - 2016.09
- Enhanced patient care by efficiently managing medical records and maintaining accurate documentation.
- Processed insurance approval forms for scheduled procedures and office visits.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Developed professional relationships with interdisciplinary teams to optimize coordination of care for patients requiring specialized services or transfers to other facilities.
Senior Account Clerk
Hamilton County Community Corrrections
2006.07 - 2013.09
- Processed bi-weekly payroll for [Number] salaried and hourly employees.
- Inspected account books and recorded transactions.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Increased department efficiency with the implementation of new accounting software tools.
Education
Associate of Arts - Criminal Justice
Chattanooga State Community College
Chattanooga, TN12.2014
Skills
- Analytical Thinking
- Administrative Management
- Data Analysis
- P&L Administration
Timeline
Director of Operations-Childcare
First Little Friends, LLC Childcare Center
2012.05 - 2024.02
Senior Account Clerk
Hamilton County Community Corrrections
2006.07 - 2013.09
ER Registrar
Parkridge Health System
2006.03 - 2016.09
Associate of Arts - Criminal Justice
Chattanooga State Community College
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