Summary
Overview
Work History
Education
Skills
Timeline
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Tonikia Martin

Tonikia Martin

Murfreesboro,TN

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

18
18
years of professional experience

Work History

Director of Operations-Childcare

First Little Friends, LLC Childcare Center
05.2012 - 02.2024
  • Monitored budget and utilized operational resources.
  • Interacted well with customers to build connections and nurture relationships.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

ER Registrar

Parkridge Health System
03.2006 - 09.2016
  • Enhanced patient care by efficiently managing medical records and maintaining accurate documentation.
  • Processed insurance approval forms for scheduled procedures and office visits.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Developed professional relationships with interdisciplinary teams to optimize coordination of care for patients requiring specialized services or transfers to other facilities.

Senior Account Clerk

Hamilton County Community Corrrections
07.2006 - 09.2013
  • Processed bi-weekly payroll for [Number] salaried and hourly employees.
  • Inspected account books and recorded transactions.
  • Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
  • Increased department efficiency with the implementation of new accounting software tools.

Education

Associate of Arts - Criminal Justice

Chattanooga State Community College
Chattanooga, TN
12.2014

Skills

  • Analytical Thinking
  • Administrative Management
  • Data Analysis
  • P&L Administration

Timeline

Director of Operations-Childcare

First Little Friends, LLC Childcare Center
05.2012 - 02.2024

Senior Account Clerk

Hamilton County Community Corrrections
07.2006 - 09.2013

ER Registrar

Parkridge Health System
03.2006 - 09.2016

Associate of Arts - Criminal Justice

Chattanooga State Community College
Tonikia Martin