Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Toni L. Taylor

Conyers,GA

Summary

Experienced and dedicated administrative professional with a proven track record in effectively coordinating residency and fellowship programs. Possessing a strong understanding of accreditation requirements, consistently ensuring compliance and maintaining high standards. Known for meticulous attention to detail, bringing professionalism, expertise, and a proactive approach to every task. Exceptional organizational skills and a team-oriented mindset consistently deliver results while maintaining punctuality and reliability.

Overview

41
41
years of professional experience

Work History

Program Coordinator

Emory University SOM
04.2018 - Current
  • As part of the leadership teams for Geriatric Medicine and Hospice and Palliative Medicine, I am responsible for assisting in the administration of the fellowship programs as outlined in the Accreditation Council of Graduate Medical Education (ACGME) Program Requirements
  • Additionally, I interact with the GME Department to initiate processes and requirements in a timely manner to maintain accreditation of our programs
  • I also attend national conference(s) to remain abreast of changes in accreditation
  • These processes consist of: Recruitment process via ERAS and Zoom for interviews
  • Onboarding process for new fellows in conjunction with the GME Department
  • PLAs for various sites
  • Security access for various sites
  • Schedule required training such as EPIC, New Innovations
  • Rotation, curriculum, and other schedules uploaded to New Innovations, Canvas make changes as necessary
  • Quarterly evaluation meetings to ensure that fellows are meeting their milestones as required by ACGME
  • Conference scheduling and reimbursements for fellows
  • Coordination of Clinical Competency Committee meetings to evaluate fellow milestone performance
  • Required ACGME updates of our fellowship programs
  • Program Evaluation meetings twice yearly to evaluate the fellowship programs for improvement each year
  • Attend weekly meetings with the program director and separate weekly meetings with the leadership team
  • Also attend GME Zoom meetings and workshops
  • Assist fellows with any issues that may arise
  • End of fellowship – order graduation certificates, continuing/leaver’s processing at end of year
  • Other duties as indicated in previous positions pertaining to the coordination of residency/fellowship programs and as needed

Residency Program Coordinator I

Emory University SOM
04.2018 - 01.2023
  • Provide administrative support to the Program Director in their respective roles as physician
  • Coordinate resident, faculty and program evaluations via New Innovations, a web-based residency management tool
  • Enroll residents and faculty for continuing education courses both within and outside of institution, including payment for such courses
  • Ensure the program’s compliance with the GME Office, Residency Review Committee (RRC) and American Council on Graduate Medical Education (ACGME), as well as other committees
  • Ensure that GME Track census, Residency Surveys are completed in accordance with ACGME regulations, as well as various other online tracking systems
  • Prepare PIF and coordinate the ACGME site visit when notified
  • Make decisions regarding the execution of projects and compose correspondence which contains authoritative information requiring knowledge of departmental and institutional policies and procedures
  • Coordinate and manage the residency and fellowship interview process which includes downloading application materials from a web-based application service for review by the Program Director, scheduling conference room space, recruiting and scheduling faculty, applicant tours, ordering meals for breakfast/lunch on interview days, for compiling application materials, informational folders, and being the primary contact for candidates, faculty and residents
  • Compile statistical data regarding the residency interview process and develop reports as directed by the Program Director
  • Yearly duties consist of all aspects of preparing for incoming and outgoing residents, Resident graduation, Interview process for residency and fellowship

Education Coordinator

University of Chicago Medical Center
05.2006 - 04.2018
  • Oversee and manage all administrative aspects of the Section of Ophthalmology’s residency, fellowship, medical student programs
  • Provide administrative support to the Section Chief and Program Director in their respective roles as physician
  • Coordinate resident, faculty and program evaluations via New Innovations, a web-based residency management tool
  • Enroll residents and faculty for continuing education courses both within and outside of institution, including payment for such courses
  • Ensure the program’s compliance with the GME Office, Residency Review Committee (RRC) and American Council on Graduate Medical Education (ACGME), as well as other committees
  • Ensure that GME Track census, Residency Surveys are completed in accordance with ACGME regulations, as well as various other online tracking systems
  • Prepare PIF and coordinate the ACGME site visit when notified
  • Make decisions regarding the execution of projects and compose correspondence which contains authoritative information requiring knowledge of departmental and institutional policies and procedures
  • Coordinate and manage the residency and fellowship interview process which includes downloading application materials from a web-based application service for review by the Program Director, scheduling conference room space, recruiting and scheduling faculty, applicant tours, ordering meals for breakfast/lunch on interview days, for compiling application materials, informational folders, and being the primary contact for candidates, faculty and residents
  • Compile statistical data regarding the residency interview process and develop reports as directed by the Program Director
  • Yearly duties consist of all aspects of preparing for incoming and outgoing residents, Resident graduation, Interview process for residency and fellowship
  • Attend accreditation/educational conferences at ACGME, ABIM
  • Other duties include faculty appointment/reappointment, answer phones, maintain office supplies, meeting preparation, etc

Interview Coordinator/Secretary III

Rush University Medical Center
04.2003 - 05.2006
  • Schedule approximately 450 applicants to interview for medical college admission between the months of October to April each year
  • Coordinate the process by securing approx
  • 150 faculty to conduct interviews
  • Reserve rooms and locations, order food, schedule student tour guides
  • On day of interview, escort applicant to on and off-site locations for interviews
  • Handle last minutes changes to the schedule, i.e., faculty cancellations, etc
  • Process all information related to the interview process, especially those related to outcome reports to faculty and reports to the director on the progress of the interview process throughout the year
  • Prepare meeting materials and take minutes for the Committee on Admissions monthly
  • I also schedule meeting location and order breakfast and lunch for this meeting which lasts a half day
  • Provide support to the Office of Medical Student Programs by staffing the main desk approximately 2 hours per day
  • This includes handling student inquiries, managing office flow and other tasks as assigned
  • Answer all incoming calls to the Office of Admissions, providing general information about the program to perspective applicants, as well as providing information to current applicants about the status of the application process
  • Maintain schedule for the Director of Admissions
  • Process applicant files (approximately 4000 annually)
  • This involves downloading and printing letters of recommendation from Virtual Evals
  • Com; opening and date stamping all incoming mail; logging application materials into the Access database and filing all mail upon verification by the director

Secretary III – Administration

Advocate Healthcare
12.2002 - 08.2002
  • Assistant to the Vice Presidents of Operations/CNE and Finance
  • Type and prepare correspondence, physician contracts and other duties as required to the VP of Finance
  • Schedule meetings and maintain calendars via I-Planet
  • Gather materials in preparation for meetings, and take minutes for meetings
  • Type letters, answer phones, file
  • Greet visitors and give directions as needed

Chief Medical Secretary/Program Coordinator

Advocate Healthcare
06.1993 - 09.2001
  • Work with the Program Director and Chief Residents to prepare and distribute monthly call schedules
  • Type, proofread and distribute schedules residents and various pertinent areas of the hospital
  • Assist in the data collection, integration and submission of materials for accreditation of the residency program
  • Attend the annual spring conference of the Association of Program Directors in Internal Medicine (APDIM)
  • Act as liaison between the residents and the Program Director
  • Supervise and delegate the work of two secretaries
  • Initiate and organize the residency recruitment process, i.e., screening applications via ERAS (Electronic Residency Application System), scheduling applicant interviews, contacting attending physicians for their participation in the interviewing process
  • Assist the Program Director in planning and implementing orientation for the incoming residents
  • Arrange Basic and Advanced Cardiac Life Support courses for initial certification and recertification of residents
  • Organize and host residency orientation reception, annual awards and recognition banquet for graduating residents, Great Senior Workshop, as well as the annual holiday party and other social activities for the residents
  • These events are held at venues outside the hospital, i.e., hotels and restaurants
  • Take minutes, coordinate meeting materials, and order lunch for the monthly Medical Education Committee and Program Director’s meetings
  • Oversee the coordination of yearly Survival Lectures, Journal Club, and Weekly Noon Conference schedules
  • Order and maintain office inventory, i.e., scrubs, reading materials for resident rotation, office supplies, etc
  • Order catering for various meetings, lectures
  • Monthly bill payments
  • Answer phones, type letters, file

Chief Medical Secretary

Advocate Healthcare
06.1991 - 05.1993
  • Word Processing, Dictaphone transcription of test results and consultations
  • Front desk reception – greet patients, schedule appointments and answer phones
  • Take vital signs of patients before seeing the doctor
  • Prepare and send billing to Physician’s Billing Department
  • Filing, order office supplies

Medical Secretary

Advocate Healthcare
12.1988 - 06.1991
  • Word processing, billing, answering phones, filing
  • Opportunity to assist in in-vitro fertilization medical procedures on occasion

Secretary

William Moorehead & Assoc., Inc.
09.1983 - 10.1988
  • Company Overview: Real Estate Management Co
  • – Evergreen Terrace & Evergreen Sedgwick Apartments
  • Receive and record rental payments
  • Annual tenant recertification
  • Show available apartments for rent to perspective tenants
  • Annual inspections of 184 units for maintenance upkeep
  • End of month reports for accounting purposes
  • Type, file, answering phones, prepare work requisitions for maintenance
  • Real Estate Management Co
  • – Evergreen Terrace & Evergreen Sedgwick Apartments

Education

Business Management-Healthcare

KAPLAN UNIVERSITY
01.2007

Medical Terminology Certificate -

Moraine Valley Community College-Continuing Education for HC Professionals
01.2004

Secretarial/Accounting -

TAYLOR BUSINESS INSTITUTE
Chicago, Illinois
01.1983

Typing/Office Practice -

JOSEPHINUM HIGH SCHOOL
Chicago, Illinois
01.1979

Skills

  • Proactive mindset
  • Scheduling proficiency
  • Multitasking Abilities
  • Problem-solving abilities
  • Reliability
  • Professionalism
  • Crisis Management
  • Event Planning

References

Available upon request

Timeline

Program Coordinator

Emory University SOM
04.2018 - Current

Residency Program Coordinator I

Emory University SOM
04.2018 - 01.2023

Education Coordinator

University of Chicago Medical Center
05.2006 - 04.2018

Interview Coordinator/Secretary III

Rush University Medical Center
04.2003 - 05.2006

Secretary III – Administration

Advocate Healthcare
12.2002 - 08.2002

Chief Medical Secretary/Program Coordinator

Advocate Healthcare
06.1993 - 09.2001

Chief Medical Secretary

Advocate Healthcare
06.1991 - 05.1993

Medical Secretary

Advocate Healthcare
12.1988 - 06.1991

Secretary

William Moorehead & Assoc., Inc.
09.1983 - 10.1988

Medical Terminology Certificate -

Moraine Valley Community College-Continuing Education for HC Professionals

Secretarial/Accounting -

TAYLOR BUSINESS INSTITUTE

Typing/Office Practice -

JOSEPHINUM HIGH SCHOOL

Business Management-Healthcare

KAPLAN UNIVERSITY

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Toni L. Taylor