Toni Le Zimmermann

• Marketing Operation: Lead team on key performing areas among the regional and global organizations across QuidelOrtho's product portfolio.
• Product Allocation: Manage process of prioritizing open orders and determine current product availability. Coordinate with internal teams (Project Managers, Network Planners, Regional Customer Service, Product Assignment, and Warehouse Representative) to prioritize product orders (assay and system) for allocations.
• Product Quality: Interact with Global Product Managers to review quality issues and status updates (recall, corrective actions etc.) Coordinate with Regional Product Managers as product knowledge expert.
• Product Demand Planning: Lead the monthly S&OP and liaise with Marketing, Demand Planning, Supply Chain, and Sales teams to drive business development to align financial goal and product availability.

Scope of Practice: Local Real Estate Investment

• Operational Finance: Actively engage with local financial entities to gain interest in new development via profitable financial projections.
• Market Analysis: Create flexible business operating strategies to maximize organizational revenue via various rental and hospitality platforms. Maintain business competitive advantages by aligning organizational goals and Saint Louis city development initiatives.
• Accounting: Manage operations budgeting on new and on-going developing projects, accounts payable and accounts receivables.
• Operational Management: Mitigate business risks by working closely with staff members and assessing performance. Establish favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.

Previously known as Laboratory Specialist at Ortho Clinical Diagnostics.

• Customer Experience Excellence: Maximize customer retention capabilities by ensuring customer satisfaction, leading customer training, anticipating and defending against competitive threats, and providing TM/CL technical support.
• Revenue Expansion: Proactively coordinate with sale team to identify potential value adding opportunities and expand territory revenue.
• Project Management: Coordinate with various sale members, project manager, and IT to align strategic implementation planning to exceed customer satisfaction, maintain resource utilization efficiency, and on-time test of record.
• Team Enablement: Support various layers of team members across departments (sales, marketing, L&D, R&D) to explore potential markets, and value-creating opportunities through product innovation.
  

Team of 25 direct reports.

• Transfusion Medicine Diagnostic: Perform and ensure accurate complex Blood Bank testing via various in-vitro diagnostic technologies: MTS Gel, Solid Phase, Traditional Antigen-Antibody Tube Method, and Blood Bank Automation (Immucor NEO, Ortho Vision).
• Transfusion Effectiveness: Coordinate with various healthcare members (RN, and specialty physicians) to ensure safe and effective transfusion therapies during emergency usage, OR, and therapies.
• Lab Informational System: Coordinate with LIS vendor (WellSky) to build and validate Blood Bank LIS to ensure network interface compatibility with Epic and BB analyzer.
• Operational Management: Manage staff schedule and material resources to maximize operational efficiency. Ensure lean-centric-operation to meet annual department operating budget.
• Laboratory Regulatory Compliance: Actively review and update on current regulatory guidelines. Maintain department compliance with local and federal regulatory agencies (FDA, AABB, and CAP).
• Empowering leadership: Encourage team to grow and flourish in a motivating environment. Focus on team building, and team happiness to maximize employee retention rate.

Achievements:

• Enable LEAN management through reducing labor waste and resource waste.
• Achieve 60% increase in employee satisfaction survey comparing to previous management team.

• Perform complex Blood Bank testing for transfusion compatibility and diagnostic requests.
• Exhibit knowledge as a Blood Bank specialist with extensive experience in Level I-Trauma Transfusion Medicine, Donor Collection, and various Lab LIS (Cerner, Safetrace, Epic, HCLL/WellSky, and ElDorado)

Team of 9 direct reports

• Immuno-assays: Microbiology kit testing
• PCR Methodology: Hologic Panther, BioFire FilmArray, GeneXpert
• Gram-stain
• Evaluate and assess lab equipment to resolve malfunctions and restore functionality.
• Identify key operating deficiencies and opportunities to improve quality standard for molecular diagnostics.
• Oversea general department business: budgeting, inventory management, quality management, regulatory compliance, hiring, payroll, vendor management, and project management.
• Oversea general laboratory safety measures to meet Joint Commission and OSHA Standards.

Scope of Practice: Beauty Salon Operation

• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Developed business plans to successfully finance business ventures.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Implemented successful business strategies to increase revenue and target new markets.

Member of Lamda Kappa Chapter of the Delta Mu Delta International Honor Society in Business, 2022