Toni Lisa Henderson

• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Updated patient charts with data such as medications to keep records current and support accurate treatments.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
• Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
• Audited charts and reviewed clinical documents to verify accuracy.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
• Evaluated patient histories, complaints, and current symptoms.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.
• Educated family members and caregivers on patient care instructions.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
• Recorded details regarding therapies to keep patient charts updated.
• Performed triage on incoming patients and determined severity of injuries and illnesses.
• Equipped patients with tools and knowledge needed for speedy and sustained recovery.

• Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
• Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
• Protected confidentiality of information related to patient care activities and EMS operations.
• Evaluated charting procedures for adherence to best practices.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Administered medications via oral, IV, and intramuscular injections and monitored responses.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Provided direct patient care, stabilized patients, and determined next course of action.
• Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
• Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

• Maintained regular communication between departments via email and phone calls to coordinate program logistics.
• Established goals and created action plans to achieve goals.
• Worked alongside other professionals to outline and implement program plans and objectives.
• Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
• Planned and executed meetings to connect organizational representatives, community members and clients.
• Coordinated communication among associations, allies, stakeholders and members to foster sales and connections between departments.
• Determined customer needs and developed program initiatives according to preferences.
• Monitored employee work and developed improvement plans.
• Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
• Oversaw appointment scheduling, payroll and financial reimbursement of expenditures.
• Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
• Reduced costs and improved operational performance without sacrificing quality by developing and implementing diverse approaches.
• Provided ongoing direction and leadership for program operations.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Developed and maintained relationships with external partners to facilitate program operations.
• Collaborated with other program coordinators to achieve consistency in program objectives and services.

• Recognized changes in each patient's condition and adjusted dialysis treatments on daily basis.
• Communicated with physicians and hospital staff regarding significant information to notify staff of issues and changes.
• Gained high level of understanding regarding renal function, kidney diseases and conditions and dialytic treatments.
• Provided each chronic and acute renal patient with compassionate and dedicated plan of care for treatment.
• Educated patients and families on dialysis side effects.
• Assisted in care of chronically-ill patients, with focus on patients with kidney disease, high blood pressure and asthma.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Advocated for and strived to protect health, safety, and rights of patient.
• Educated families and patients regarding conditions, symptoms and care plans.
• Met with patients to gather vitals, evaluate symptoms and assess conditions, ordered diagnostic tests and interpreted laboratory results.
• Addressed issues with multiple organ systems in patients with critical illnesses.
• Evaluated patient histories, complaints, and current symptoms.
• Managed patients' pain relief and sedation by providing pharmacologic and non-pharmacologic interventions, monitoring patients' responses and changing care plans accordingly.
• Performed emergency medical procedures such as basic cardiac life support (BLS), advanced cardiac life support (ACLS) and other condition-stabilizing interventions.
• Worked on regular basis with patients suffering from conditions such as traumatic brain injuries, burns and cardiac events.
• Interpreted information obtained from electrocardiograms (EKGs) or radiographs (x-rays).
• Provided expert critical care response in emergency situations involving illnesses or injuries.
• Consulted with up to [Number] patients each day to review physical conditions and make care plans.
• Used procedures such as intubation, central lines and chest tubes to address critical symptoms and prevent further decay in patient conditions.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.
• Strengthened communication skills through regular interactions with others.
• Organized and detail-oriented with a strong work ethic.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Paid attention to detail while completing assignments.
• Worked flexible hours across night, weekend and holiday shifts.
• Developed and maintained courteous and effective working relationships.
• Identified issues, analyzed information and provided solutions to problems.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with others.

• Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
• Observed patients' vital signs and administered physician-prescribed medications and treatments.
• Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
• Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
• Explained health care issues and ramifications to patients and families to promote informed medical care choices.
• Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
• Supervised new employees and student nurses to promote adherence to established patient care standards and practices.
• Followed HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
• Participated in [Type] departmental quality improvement initiatives to achieve higher standard of patient care.
• Assessed [Type] equipment for safety and functionality and requested repair or replacement of non-conforming machines.

As previously stated

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Monitored workflow to improve employee time management and increase productivity.
• Evaluated employee performance and coached and trained to improve weak areas.
• Maintained compliance with company policies, objectives, and communication goals.
• Achieved results by working with staff to meet established targets.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Conducted routine inspections to check quality and compliance with established specifications.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

• Managed and operated mechanical ventilators to deliver airway management.
• Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
• Educated patients and families on proper use of respiratory equipment and techniques for managing respiratory disorders to improve patient outcomes.
• Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
• Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
• Assessed, diagnosed, and treated breathing issues.
• Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
• Provided antibiotics, bronchodilators, and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
• Aided physicians with various procedures such as bronchoscopies, ventilator management, and intubations.
• Cooperated and communicated with physicians to deliver patient satisfaction and meet compliance with set standards.
• Maintained accurate patient records to track patients' medical history and treatment plans.
• Monitored patient's physiological responses to therapy such as vital signs, arterial blood gases, and blood chemistry changes.
• Completed continued education units annually to stay current with respiratory therapy advancements and maintain compliance with administrative regulations.
• Provided comprehensive care to improve and strengthen clients' respiratory functions.
• Tested pulmonary function and analyzed arterial blood gas to identify abnormalities and issues with patient lung function.
• Monitored patient reactions to drugs and carefully documented findings.
• Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
• Responded to emergency codes and calls during off-hours and immediately initiated treatment.
• Educated patient and family on patient's illness and available remedies.
• Treated patients after conducting assessments and laboratory testing.
• Conducted tests such as EKGs and drainages.
• Evaluated care policies using patient records and current research findings to develop better treatment.