Years of experience
Toni Michele Arias
Business Administration
791 Farm Dr #4,San Jose CA
Summary
Dynamic Administrative Assistant who is adept at fostering client relations and enhancing communication across departments. Recognized for meticulous attention to detail and strong problem-solving skills, ensuring efficient office operations and a positive workplace culture. I am organized and dedicated with a proven track record of providing exceptional customer service which I carry great pride in and have a high respect for our customers in any situations. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
Work History
Administrative Assistant to the General Manager
Sinclair Insurance Services
02.1994 - 03.1997
- Coordinated travel arrangements for the General Manager including accommodations, transportation, and itinerary development.
- Enhanced communication between departments by scheduling regular meetings and distributing meeting agendas.
- Assisted in the recruitment process by reviewing applications, scheduling interviews, and organizing candidate information for easy reference during selection discussions.
- Promoted a positive workplace culture through excellent interpersonal skills and a professional, approachable demeanor.
- Maintained confidentiality of sensitive information by adhering to strict document handling policies and procedures.
- Served as liaison between the General Manager''s office and various internal departments for seamless coordination of activities.
- Reduced errors in documentation by proofreading reports prior to submission or distribution to appropriate parties.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Transcriptionist/Receptionist Administrator
Shoreline Occupational Services
01.1991 - 01.1993
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Adapted quickly to new technology platforms and software programs introduced within the workplace, enhancing overall efficiency levels.
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Education
Associate of Arts - Business Administration
American InterContinental University Online
Hoffman Estates, IL08-2024
Skills
- File organization
- Scheduling appointments
- Data entry proficiency
- Document preparation
- Meeting planning
- Travel arrangements
- Problem-solving
- Time management
- Critical thinking
- Computer skills
- Customer and client relations
- Dedicated team player
- Professional communication
- Verbal communication
- Office administration
- Scheduling and calendar management
- Appointment scheduling
- Meticulous attention to detail
- Resourceful
- Mail handling
- Filing
Languages
English
Native or Bilingual
Timeline
Administrative Assistant to the General Manager
Sinclair Insurance Services
02.1994 - 03.1997
Transcriptionist/Receptionist Administrator
Shoreline Occupational Services
01.1991 - 01.1993
Associate of Arts - Business Administration
American InterContinental University Online
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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