TONIQUA PARKER
Fort Apache,AZ
Summary
Hardworking individual with dynamic behavioral health experience, possessing excellent interpersonal and communication skills that foster meaningful relationships with clients and families. Skilled in working with individuals from diverse cultural and religious backgrounds, providing crisis intervention to support them in navigating through traumatic experiences. Additionally, experienced in academic advising, prioritizing student success and retention. Utilizes effective communication and counseling techniques to guide students throughout their academic journey.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Transitions Academic Advisor
Whiteriver Unified School District
03.2024 - Current
- Conducted one-on-one advising sessions to clarify academic goals for students.
- Guided students in developing academic plans by assessing individual strengths and interests.
- Analyzed student data to identify trends and recommend interventions for academic improvement.
- Improved student engagement with academic resources through regular workshops and information sessions.
- Provided support and guidance to students experiencing academic and personal troubles.
- Created outreach programs to connect students with academic and career resources.
- Developed strong relationships with students, providing mentorship and fostering personal growth.
- Promoted campus resources such as tutoring services or counseling centers to help students overcome barriers to success.
- Served as a liaison between students, faculty, staff, and administration to address concerns or conflicts that arose during the course of study.
Behavioral Health Technician
Wells of Hope Services
08.2022 - 11.2023
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
Behavioral Health Technician
NewLife Wellness Center
02.2022 - Current
- COMPLETED CLIENT INTAKES/ASSESSMENTS
- IMPLEMENTED INDIVIDUAL TREATMENT PLANS
- RECORDED CLIENT/PATIENT BEHAVIOR
- PROVIDE SAFE, SUPPORTIVE ENVIRONMENT FOR CLIENTS
- RECORD PATIENT MEDICATION AND ASSIST IN DAILY ACTIVITIES, THERAPEUTIC AND OR RECREATIONAL
- CONDUCTED AND ASSISTED WITH GROUP SESSIONS THAT RELATED TO RECOVERY FOR SUBSTANCE ABUSE STRATEGIES
Behavioral Health Technician
Wells of Hope
05.2021 - 09.2021
- COMPLETED CLIENT INTAKES/ASSESSMENTS
- IMPLEMENTED INDIVIDUAL TREATMENT PLANS
- RECORDED CLIENT/PATIENT BEHAVIOR
- PROVIDE SAFE, SUPPORTIVE ENVIRONMENT FOR CLIENTS
- RECORD PATIENT MEDICATION AND ASSIST IN DAILY ACTIVITIES, THERAPEUTIC AND OR RECREATIONAL
- CONDUCTED AND ASSISTED WITH GROUP SESSIONS THAT RELATED TO RECOVERY FOR SUBSTANCE ABUSE STRATEGIES
Parent Educator
Arizona Children's Association
10.2020 - 05.2021
- UTILIZE EVIDENCE-INFORMED AND EVIDENCE-BASED PROGRAM MODELS TO TEACH HEALTHY PARENTING TECHNIQUES TO CAREGIVERS, EXPECTING PARENTS AND FAMILIES WITH CHILDREN0-5
- PARENT EDUCATORS ARE RESPONSIBLE FOR THE SCHEDULING, PROMOTION, INTAKE, ASSESSMENT, PREPARATION, SERVICE DELIVERY, RESOURCE & REFERRAL AND EVALUATION OF THE PARENTING PROGRAM OFFERED
- DELIVERY METHODS CAN RANGE FROM COMPREHENSIVE HOME VISITATION PROGRAM AND/OR GROUP WORKSHOP SETTINGS IN THE COMMUNITY
Receptionist, Workforce Education
Northwest Indian College
09.2019 - 12.2019
- Completed daily assigned tasks
- Reviewed program goals and objectives
- Research program needs and assessments for each workforce class
- Aligned course goals with program goals
- Completed data entry for the program
- Reviewed program budget
Tax Assistant
Northwest Indian College
01.2018 - 04.2018
- Helped VITA Tax SITE Tax Preparers with files
- Helped tax clients sign in for appointments and walk in
- Helped clients with questions and filling out required paperwork for taxes
- Filed Tax Returns
Child Care Assistant
Chagahche Day Care Center
01.2015 - 12.2016
- Assisted lead teacher with daily duties in day care center
- Completed various tasks as in weekly themes planning and preparation for monthly family center activities
- Supervised children in the center from ages2 months –9 years of age
- Ten years of experience working with children
- Completed courses in Early Childhood Education Modules
Education
Bachelor of Arts - Human Services
Northwest Indian College
06.2020
Associates of Arts and Sciences (GTD) - undefined
Northwest Indian College
12.2018
Skills
- Ability to demonstrate critical thinking & problem solving
- Student development
- Strategic Decision-making
- Proficiency in EMR systems
- Creativity in advising
- Ethical behavior
- Collaborative mindset
- Resource identification
- Independent & Flexibility
- Ability to work well with others /teamwork
- Time management & organizational skills
- Excellent oral and written communication
Certification
- Ages & Stages Questionnaire Training- AzCA02/2021
- Edinburgh Postnatal Depression Survery Training- AzCA12/2020
- Motivational Interviewing One: Getting Comfortable with the Concepts & Skills- AzCA3/2021
- Intimate Partner Violence Screening- AzCA12/2020
- Cultural Competency/CLAS Standards- AzCH01/2021
- Connecting Substance Use & Interpersonal Violence- AzCA12/2020
- Identifying & Preventing Child Abuse & Neglect- AzCA12/2020
- Information & Referral: Serving People with Mental Health Disorders- AzCA12/2020
- Intro to HIPAA- AzCA10/2020
- Professional Ethics & Standards for Social Workers- AzCA01/2021
- Social Determinants of Health: Neighborhood & Built Environment- AzCA12/2020
- The Impact of Parental Substance Use Disorders- AzCA12/2020
- NEO Day3- Coordination of Care : Writing Meaningful Notes;Collaborative Documentation;Service Planning/Treatment Plans, Evidence Base Practices; Client Engagement/Retention; Clients Rights and Confidentiality; Community Resources and Assistance- AzCA10/2020
- NEO Day2- Trauma Informed Care; Ethics/Boundaries; Cultural Awareness; Mandated Reporting/Duty to Warn; QPR; Critical Dashboard Portal; Check Requests; Outlook Email; Relias, Bus./Med. Records; CPQI; Healthcare Integration- AzCA10/2020
- Trauma Informed Care- AzCA10/2020
Timeline
Transitions Academic Advisor
Whiteriver Unified School District
03.2024 - Current
Behavioral Health Technician
Wells of Hope Services
08.2022 - 11.2023
Behavioral Health Technician
NewLife Wellness Center
02.2022 - Current
Behavioral Health Technician
Wells of Hope
05.2021 - 09.2021
Parent Educator
Arizona Children's Association
10.2020 - 05.2021
Receptionist, Workforce Education
Northwest Indian College
09.2019 - 12.2019
Tax Assistant
Northwest Indian College
01.2018 - 04.2018
Child Care Assistant
Chagahche Day Care Center
01.2015 - 12.2016
Associates of Arts and Sciences (GTD) - undefined
Northwest Indian College
Bachelor of Arts - Human Services
Northwest Indian College
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