Summary
Overview
Work History
Education
Skills
Timeline
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Tonisha Eubanks

Decatur,Illinois

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

HR Operations Admin

Archer Daniels Midland Company
10.2023 - Current
  • Responsibilities: handling confidential HR records for all Adm employees
  • Update information in Employee Central and IMS as needed.
  • Handled employee relations matters professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
  • Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.

Process Specialist

Archer Daniels Midland Company
02.2022 - 10.2023
  • Responsibilities: Ability to function independently, identifying problems, while looking for continuous Improvement with our processes
  • I lead meetings or discussions with the team and stakeholders as needed
  • Updating all the training manuals with current information
  • I oversee all special projects for the imaging, billing, and brokerage department.
  • Implemented new process automation tools, resulting in reduced manual labor and increased productivity.
  • Conducted regular audits of processes, identifying areas for improvement and recommending corrective actions.
  • Served as a subject matter expert for process-related inquiries, providing guidance to colleagues when needed.
  • Managed multiple projects simultaneously under tight deadlines while maintaining a strong focus on quality outcomes.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Process Technician

Archer Daniels Midland Company
08.2019 - 02.2022
  • Responsibilities: Processed brokerage which includes sending out monthly commission recurring to the Merchandisers for Approval
  • Worked with the Billing/ Sales order team processing daily invoices in the IBM
  • In this role we scanned and imported documents using Oracle WebCenter
  • The documents would then be available for record retention.

Content Creator/Marketing

USA-Clean
02.2018 - 08.2019
  • Created content for the website
  • Created online and hard copy catalogs
  • In this role, I often took on special projects assigned to me by management.

Teller

Soy Capital Bank
06.2016 - 01.2018
  • Responsibilities: Provide great customer service while assisting customers
  • I performed basic cash and check transactions such as deposits, withdrawals, loan payments and cash advances
  • I worked with computers daily using Microsoft Word, excel, and PowerPoint.

Education

Business Administration - Business Administration

University of Phoenix

Heathcare Documentation - Health Administration

Richland Community College
01.2019

Skills

  • Excellent time management skills
  • Leadership skills
  • Attention to detail
  • Training Development
  • Decision Making
  • Data Analysis
  • Root Cause Analysis
  • Team Leadership
  • Critical Thinking
  • Time Management
  • Problem-Solving
  • Continuous Improvement
  • Schedule Coordination
  • Process Improvement

Timeline

HR Operations Admin

Archer Daniels Midland Company
10.2023 - Current

Process Specialist

Archer Daniels Midland Company
02.2022 - 10.2023

Process Technician

Archer Daniels Midland Company
08.2019 - 02.2022

Content Creator/Marketing

USA-Clean
02.2018 - 08.2019

Teller

Soy Capital Bank
06.2016 - 01.2018

Business Administration - Business Administration

University of Phoenix

Heathcare Documentation - Health Administration

Richland Community College

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Tonisha Eubanks