Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Tonisha Mack

Louisville,KY

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

14
14
years of professional experience

Work History

School Nurse

CareerStaff Unlimited
01.2023 - Current
  • Facilitated early detection of health issues by conducting routine screenings for vision, hearing, scoliosis, among others.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
  • Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.

Circulating Nurse, Operating Room

Baptist Health Hospital
11.2023 - 03.2024
  • Reduced risk of infection by maintaining a sterile operating room environment through proper cleaning and equipment handling techniques.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Performed pre-operative assessments to prepare patients for surgery.
  • Provided instruction to patients and family members before and after surgical procedures.
  • Promoted a positive work environment within the operating room by fostering strong teamwork among all staff members involved in each case.
  • Coordinated with surgeons and staff to deliver safe patient care during operations.

Operating Room Nurse

Norton Hospital
11.2022 - 01.2023
  • Performed preoperative assessments on patients and evaluated overall health.
  • Maintained accurate documentation of patient information throughout the perioperative process, ensuring seamless transitions between care stages.
  • Kept count of all surgical instruments and sponges used during operations and procedures.
  • Evaluated inventory levels of surgical supplies regularly, ensuring adequate stock for scheduled procedures without excess waste or shortages.
  • Assisted physicians in operating room by providing necessary supplies and equipment.

Care Manager Support

Humana
04.2022 - 07.2022
  • Developed and implemented individualized care plans and coordinated necessary services to avail quality care for clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Discussed medical histories with patients in effort to provide most effective medical advice.

Shopper

Instacart
11.2020 - 07.2022

Customer Service Representative

Tele performance
09.2019 - 03.2020

Sales Associate

The Limited
04.2014 - 08.2014

Benefit Specialist

Shipp
02.2011 - 03.2013

Package Loader

UPS
08.2010 - 01.2011

PCA

Norton Hospital
01.2016 - 05.2017

Education

Galen College of Nursing / ADN
Louisville, KY
07.2016

Louisville Male High School
Louisville, KY
06.2009

Skills

  • High level of autonomy
  • Patient Management
  • Medical Procedure Preparation
  • First Aid
  • Family Education
  • Infection Control
  • Equipment Sterilization
  • Procedure Assistance
  • Medication Distribution
  • Documentation

Personal Information

Title: Registered Nurse

Timeline

Circulating Nurse, Operating Room

Baptist Health Hospital
11.2023 - 03.2024

School Nurse

CareerStaff Unlimited
01.2023 - Current

Operating Room Nurse

Norton Hospital
11.2022 - 01.2023

Care Manager Support

Humana
04.2022 - 07.2022

Shopper

Instacart
11.2020 - 07.2022

Customer Service Representative

Tele performance
09.2019 - 03.2020

PCA

Norton Hospital
01.2016 - 05.2017

Sales Associate

The Limited
04.2014 - 08.2014

Benefit Specialist

Shipp
02.2011 - 03.2013

Package Loader

UPS
08.2010 - 01.2011

Galen College of Nursing / ADN

Louisville Male High School
Tonisha Mack