Tonja Combs Berrey

Hi , my name is Tonja My goal is to Continue my education for growth and leadership to continue to excel and broad my work experience , I have been a nurse LVN since 1993 and have worked in many different areas in my career Mental health , detox / addiction , Star Kids ,but have stayed in the field most of my life in Geriatrics , helping them with their goals and work as a liaison helping them understand medication , orders , and in house procedures , helping families get to the correct place of resources , Lead -charge floor nurse supervising staff of duties and healthy outcomes of the shift ,charting , Resourceful and personable Service Coordinator/LVN with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment. Smart and responsible liaison with strong interest in fostering communication and collaboration. Proactive in identifying issues with utmost confidence in practical solutions. Highly motivated and determined to make meaningful contributions to organization.

• CISM (critical incident stress management) Centene University 2023 See Below 2023 Anne
• Leadership : Courses The Secret: What Great Leaders Know and Do (get Abstract Summary)Humble Leadership: The Power of Relationships, Openness, and Trust (get Abstract SummaryStepping Up: How Taking Responsibility Changes Everything (get Abstract Summary)Nano Tips for Finding Happiness Through Empathy with Shadé ZahraiEmotional Intelligence for Project Managers (Blinkist Summary)The Leader’s Guide to Mindfulness (get Abstract Summary) Fostering Belonging as a Leader Leadership Foundations: Leadership Styles and Models
• Liaison :CoursesCMS Health Plan Early Steps Liaison Program OverviewCustomer AdvocacyBecoming Assertive : Advocate for your interestConflict resolution becoming assertive ; advocate for you interest Up next - Liaison, How to Win Arguments
• Grievance and Appeals :ComplaintsUnderstanding Grievances Determinations and Appeals Job AidSunshine Health Complaints & GrievancesTX PISD: Adverse Determinations and Complaint Member Grievance and Grievance Appeals Fair Hearings, Complaints, and State Complaints
• Foster Care

• 2016 I was hired as case management to roll out Star Kids , as the program developed they changed our titles to SCll for different reasons and continue roll out for several months and again as the program developed I was offered the position one of the first Discharge planner as SK developed, Centene Corporation decided to remove all LVN except the discharge planners , fortunate for me I was 1 of those DC planners, then at that time- several different managers and program changes they put all discharge planners together and made one team for Star Plus and Srar Kids TOC , Sandra Zamora has been a great leader to all extent , current supervisor / manager challenges on every level to excel and prompts us to only be the best we can be. At this time I work with chart/ documenting in True care , Assessments, updating members profile when needed, researching clinicals for DX and further things that may be addressed and assist our members for easier transition from hospital to home , contacting hospital CM and PCP for discharge needs and orders , use Avaya system , team player, daily tracking logs , meet TAT times audit score on average is 100% -see Below for 2023 Centene University Courses I’m Driven, motivated to Excel as Leadership Roles and a changing Lives and possible changing Roles, applying for many different positions for clarity of Good fit / positions available and reaching for Success Fulfilling a Team Role. As a Team player

• Licensed LVN
• Activity Director
• Licensed Minister
• Certificate Mental Health Coach first responders
• CISM+ critical incident stress management
• Leadership
• Liaison
• Grievances Appeals and complaints