Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Cashier

Tonja Lee-Jordan

Warner Robins,GA

Summary

Focused and organized Inventory Management Skills with demonstrated success in interdepartmental coordination and project management. Delivers exceptional customer service through proficient active listening and professional communication skills. Organized Logistic Management and exceptional multitasker with top-notch verbal and written communication skills. Offering over 30 years of hands-on experience in collecting, analyzing and recording data on progress of planning permission applications and responding to queries about planning permission application process. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Material Expediter

Robins Airforce Base CMXG
09.2022 - Current
  • Coordinated with customers and installers to schedule and execute install projects.
  • Researched vendor options and negotiated reasonable rates and delivery schedules with vendors.
  • Received and assessed materials shipments, evaluating deliveries for quality and checking against invoice.
  • Maintained responsibility for customer issues and provided end-to-end resolution using available resources.
  • Worked with customers and department heads to facilitate flow of materials to and from job sites and departments.
  • Generated solutions to customer issues, vendor errors and budget limitations.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.
  • Prepared and maintained comprehensive production reports to highlight production developments for management review.

Inventory Specialist

LabCorp
03.2020 - Current
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.
  • Collaborated with the procurement team to establish steady supply of inventory.
  • Established protocols to use for inventory control and management, streamlining internal process.
  • Developed materials to educate staff on proper inventory management techniques.
  • Developed and implemented strategies to keep stocks organized and reduce excess inventory.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
  • Received new stock and input values into computer system.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Recorded daily activities for inventory control.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Interacted with guests in friendly and knowledgeable way.
  • Managed timely and effective replacement of damaged or missing products.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Supervised and trained new staff in performing census.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked designated items on shelves, end caps and displays.
  • Stocked shelves to match planogram images and instructions.
  • Maintained store assets with effective loss prevention strategies.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Reported and analyzed inventory data to help management strategically improve pricing and marketing strategies.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Prepared and checked outbound shipments for accuracy.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Safely and securely loaded items to prevent damage during transport.
  • Checked product levels and recommended new purchases.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.

Inventory Management Specialist

Hobby Lobby
03.2022 - 01.2023
  • Restocked inventory to sustain par levels and produced quarterly inventory audits and calculated, updated and presented reports.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Developed inventory reports to provide management with comprehensive data on inventory levels.
  • Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
  • Completed stock inventories to identify and address issues negatively impacting controls.
  • Analyzed inventory trends to identify and prepare for potential issues and discrepancies.
  • Developed and implemented strategies to keep stocks organized and reduce excess inventory.
  • Implemented systems for tracking and managing stock levels with accuracy and precision.
  • Maintained and organized inventory receipts and processed changes to reduce process lags.

Logistic Management

American Redcross
10.2011 - 03.2020
  • Monitored logistics performance and identified improvement opportunities.
  • Managed logistics budgets and forecasting to achieve cost-effective operations.
  • Negotiated transportation and logistics contracts to reduce shipping costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Resolved shipping discrepancies by coordinating customer and courier communications.
  • Directed shipping and receiving of wide range of products daily.
  • Coordinated dispatching of [Number] drivers to accomplish daily delivery requirements.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Kept corporate departments and customers updated on critical shipments.
  • Led third-party vendors in achieving delivery time and cost targets.
  • Developed and implemented web-based tracking systems for improved monitoring.
  • Secured discounts from third-party logistics service providers to deliver substantial cost savings.
  • Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Collaborated with manufacturing and supply chain management.
  • Reviewed and negotiated contracts with carriers to optimize shipping costs.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Reviewed established business practices and improved processes to reduce expenses.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
  • Developed and maintained knowledgeable and productive team of employees.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
  • Conducted research to address shipping errors and packaging mistakes.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Integrated warehouse operations with existing and new business processes.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Gained knowledge of company policies, protocols and processes.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Assisted with onboarding of new employees by providing training and development resources.
  • Analyzed customer feedback to identify areas for improvement.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Assisted established management staff with operational oversight, business development, and process improvement strategies.
  • Purchased or requisitioned supplies and equipment to facilitate timely delivery of services.
  • Described product to customers and accurately explained details and care of merchandise.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Education

Bachelor of Science - Logistics And Materials Management

Georgia Military College - Milledgeville
Milledgeville, GA
04.2024

Associate of Applied Science - Logistics Management

Central Georgia Technical College
Macon, GA
05.2023

Skills

  • Production Efficiency
  • Review Documents
  • Manage Schedules
  • Complex Problem-Solving
  • Pallet Jacks
  • Operational Efficiency
  • Opening Containers
  • Assessing Production Schedules
  • Shipment Procedures
  • Corrective Actions
  • Purchasing Quotes
  • Warehouse Operations
  • Maintaining Quality Assurance Standards
  • Industry Best Practices
  • Meeting Planning and Leadership
  • Reports Tracking
  • Customer Order Fulfillment
  • Materials Requisition
  • Resource Scheduling
  • Organizational Systems
  • Safety Guidelines
  • Record Data
  • Safe Work Practices
  • Telephone Management
  • Effective Scheduling
  • Manufacturing Operations
  • Product Knowledge
  • Equipment Documentation
  • Vendor Collaboration
  • Hazardous Material Safety
  • Office Supplies and Inventory
  • Teamwork Skills
  • OSHA Standards
  • Social Perceptiveness
  • Customer Satisfaction
  • Workflow Processes
  • Area of Expertise Planning
  • Microsoft Excel
  • Material Logistics
  • Service Quality
  • Critical Thinking
  • Data Accuracy
  • Safety Standards
  • Active Listening
  • Oracle PeopleSoft
  • Customer Needs Assessments
  • Materials Delivery Scheduling
  • Handling Materials

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved tasks which led successful results.
  • Achieved goals by completing in a timely manner with accuracy and efficiency.
  • Collaborated with team of 40 people in the development of recruiting and training for employment.

Certification


  • Licensed Minister
  • Licensed Insurance Agent
  • Certified Forklift Operator
  • Challenged Cyber Awareness

Timeline

Material Expediter

Robins Airforce Base CMXG
09.2022 - Current

Inventory Management Specialist

Hobby Lobby
03.2022 - 01.2023

Inventory Specialist

LabCorp
03.2020 - Current

Logistic Management

American Redcross
10.2011 - 03.2020

Bachelor of Science - Logistics And Materials Management

Georgia Military College - Milledgeville

Associate of Applied Science - Logistics Management

Central Georgia Technical College

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Tonja Lee-Jordan