Tonja Waweru

• Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
• Collaborated with team members to streamline processes and improve overall service efficiency.
• Assisted customers with inquiries, resolving issues promptly for improved customer retention.

Performed cashier duties with excellence in customer interactions.

Delivered outstanding customer service to all customers, vendors, and associates in a high-demand environment.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.