Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tonji Mitchell

Plymouth,MN

Summary

Dedicated Office Specialist with excellent experience in healthcare industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Expertise in Operating Room Control Desk.

Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Principal Office Specialist

Fairview Health Services
08.2021 - Current
  • Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
  • Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided exceptional support during peak periods, regularly prioritizing tasks based on urgency while maintaining attention to detail.
  • Contributed to positive company culture by assisting coworkers whenever possible, fostering sense of teamwork and collaboration.

Office Coordinator

MN Gastroenterology
01.2018 - 08.2021
  • Served as point of contact for clients visiting office, providing exceptional customer service that led to increased client retention rates.
  • Supported HR by completing new hire orientation, incident reports, and benefits paperwork on behalf of office employees.
  • Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
  • Managed over 50 scheduling for multiple employees, ensuring optimal coverage during peak business hours.
  • Facilitated positive work environment by addressing employee concerns and providing support when needed.

Principle Office Specialist

Hennepin Healthcare
06.2014 - 01.2018
  • Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
  • Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered and managed over 50 incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Assisted with onboarding of new employees.
  • Input data into spreadsheets and databases.

Education

Associate of Science - Human Services

Minneapolis Community And Technical College
Minneapolis, MN
05.1998

Skills

  • Time management expertise
  • Vendor Relations Management
  • Administrative support expertise
  • Positive Attitude
  • Customer Service
  • Time Management
  • Dedicated Team Player
  • Office Administration
  • Strong Problem Solver
  • Medical Terminology
  • Meticulous attention to detail

Certification

  • Epic Credential Trainer

Timeline

Principal Office Specialist

Fairview Health Services
08.2021 - Current

Office Coordinator

MN Gastroenterology
01.2018 - 08.2021

Principle Office Specialist

Hennepin Healthcare
06.2014 - 01.2018

Associate of Science - Human Services

Minneapolis Community And Technical College

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Tonji Mitchell