T'onna Dean
Louisville,CO
Summary
Dependable Cook with proficiency preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in management and development.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Bartender
Cinebarre
04.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers and following prep guidelines.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Line Cook
LuLu's BBQ
05.2020 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate.
- Collaborated with team members to maintain a clean, safe, and productive working environment.
- Prepped food items in compliance with recipes and portioning control guidelines.
- Contributed to increased revenue by cross-training in various culinary stations, expanding overall skill set and versatility within the kitchen team.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Plated and presented all dishes to match established restaurant standards.
- Boosted employee morale through positive attitude and willingness to assist others.
Kitchen Cook
The Post Brewing Co
06.2019 - 07.2020
- Prepped food for daily lunch & evening shifts.
- Cleaned and sanitized work areas, utensils and equipment throughout shift.
- Performed weekly inventory counts for BOH, maintaining set goals and reducing waste.
- Received, unloaded, and dated all deliveries.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
- Demonstrated excellent problem-solving skills under pressure, resolving issues efficiently while maintaining composure throughout busy shifts.
- Ensured high-quality dishes by consistently following standardized recipes and presentation guidelines.
- Plated dishes with high-quality presentation and organizational attributes.
General Manager
Lazy Acres Natural Market Juice Bar
01.2017 - 09.2018
- Planned, coordinated and directed business operations to ensure the achievement of company revenue goals and documentation of expenses.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed, outlined and implemented plans and strategies to increase the profitability of the company.
- Initiated strategies to maintain employee productivity, evaluated performance and improved the quality of products and services.
- Documented and provided employee, business and expense reports to senior-level management.
- Provided feedback and made recommendations to increase the success of marketing efforts and the effectiveness of current marketing strategies.
- Scheduled and lead staff meetings to discuss updates, issues, feedback and to create solutions to issues that came up within the company's operations.
- Hired, trained, and mentored employees and evaluated their performance and productivity in completing their job duties.
Assistant Manager
Rubio's Coastal Grill
07.2014 - 07.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance customer experience.
- Handled customer issues effectively, demonstrating strong problem-solving skills while upholding company values.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
NRO/Assistant Manager
Noodles World Kitchen
07.2007 - 07.2014
- Traveled to new restaurant locations to help setup, train new team members, and ensure proficiency in all aspects of the restaurant before and during grand opening week.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Planned schedules and delegated assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
- Cross-Trained in all BOH stations to ensure help and guidance when needed.
Education
Some College - Business Marketing
MiraCosta College
08.2011
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Cleaning and organization
- Food Preparation
- Food Safety Standards
- Inventory Management
- Plating and presentation
Certification
ServSafe-11/01/18
Timeline
Bartender
Cinebarre
04.2022 - Current
Line Cook
LuLu's BBQ
05.2020 - 04.2022
Kitchen Cook
The Post Brewing Co
06.2019 - 07.2020
General Manager
Lazy Acres Natural Market Juice Bar
01.2017 - 09.2018
Assistant Manager
Rubio's Coastal Grill
07.2014 - 07.2017
NRO/Assistant Manager
Noodles World Kitchen
07.2007 - 07.2014
Some College - Business Marketing
MiraCosta College
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