Tonna Williamson
San Antonio,TX
Summary
Project Manager Highly analytical and versatile professional with experience leading all facets of project management. Skilled at implementation of advanced strategies to ensure attainment of set organizational goals/objectives in military programs and customer service. Remarkable efficiency in accomplishing multiple key projects from inception to successful completion. Capable of leveraging leadership/management skills to train and coach high-performing teams. Talented in managing all aspects of programs, including providing vital progress feedback/reports and post-project analysis to meet and exceed project deliverables. Articulate communicator with excellent ability to foster and nurture long-term professional relationships with various interdisciplinary team members, high-value clientele, and internal/external stakeholders. Goal-driven Assistant Supervisor highly effective at motivating employees and streamlining processes. Ready to bring extensive industry experience, business acumen and knowledge of operations.
Overview
10
10
years of professional experience
Work History
Volunteer Corp Volunteer Supervisor
Army Community Service
- IT
- Steered recruiting and scheduling of 150+ active volunteers from over 50 local, related programs
- Aided program director with acquisition, training, and process management
- Arranged multi-tiered conferences for 24 months
- Established business models, projections, and budgeting in accordance with approved strategic plans
- Gathered volunteer data from 157 active community volunteers
- Appropriated proper personnel coverage for contracted events.
Program Manager
Hiring Our Heroes
01.2020 - Current
- Forged and nurtured partnerships with external agencies to gain valuable assistance and access to the latest information, enabling site to accomplish the organization’s current corporate goals with effectiveness
- Ensured alignment of all HoH resources activities with essential requirements
- Collaborated with recruiting managers, HR partners, Applicants/Candidates/Fellows, team members, and stakeholders through effective verbal and written communication
- Assisted qualified participants through all stages of the Fellowship process, including pre-application, post-application, host company/fellow matching, and communion
- Create timelines, reports, and deliverables during Cohort process
- Maintain productive connections with partners, while marketing existing programs to various military locations across coverage zones
- Evaluated present and prospective programs and functions, as well as anticipated current and future training
- Oversaw and assessed client demands based on previous service requirements, and altered plans as needed
- Increased personal program from 13 to over 30 members and expanded coverage area from three to four states
- Fulfilled set company objectives by developing robust strategies and contributing suggestions in line with strategic goals
- Established an operational schedule for three Cohort cycles every calendar year, involving January-April
- May
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Developed workflows, procedures and reports.
Facilitator/Trainer
GBX Consultants, Inc
01.2017 - 01.2019
- Conducted core curriculum learning sessions for Department of Labor utilizing a range of delivery techniques to increase learning outcomes
- Connected and counseled service members on a wide range of online and community resources for continued assistance during transition, as well as best practices and current industry trends
- Formed productive connections with pupils to effectively advise and encourage to succeed after leaving military
- Interacted with team members to ensure best practices and strategic facilitation
- Assessed participants' learning preferences to tailor learning experience
- Fostered strong connections with program partners to achieve operational success
- Submitted feedback and recommendations to regional program supervisor
- Facilitated badge of 152 participants to acquire required skill mastery
- Trained a company footprint, covering multi-state regions of responsibility, saving 45% time
- Supervised multi-day seminars in an adult learning environment for transitioning military personnel using most recent US Department of Labor curriculum
- Offered multi-day career transition classes using standardized content and thorough grasp of US labor market and public/private sector employment procedures.
Senior Advisor
U.S. Army
01.2015 - 01.2018
- Promoted volunteer training at all levels of over 3500-person organization
- Coordinated with executive leadership to organize and carry out outreach programs
- Utilized existing resources and successfully adapted to budget constraints to attain desired goals
- Offered control, management, and analysis of operational needs and organizational strength
- Identified prevalent issues, difficulties, and concerns and recommended solutions to proper level of leadership
- Engaged civic development partnerships with corporations, government bodies, and public and private groups to accomplish strategic objectives
- Disseminated community information to 4000 households in coverage area through face-to-face engagement, email distribution, and social media.
Planning Department Administrative Assistant
Columbus Consolidated Government
01.2014 - 01.2015
- Managed an eight-person team, analyzed client needs, and provided feedback to director and planning team
- Assisted planning chief and director with training and process management
- Observed policy relevance and reviewed essential processes for department's benefit
- Collaborated with engineering department to deliver continual improvement and customer service to public
- Furnished comments to management on general functioning of branch in relation to launch of new user- friendly software placed in main lobby of six branches
- Achieved 63% improvement in initial policy introduction by offering hands-on training for new staff
- Provided input to management on overall building operation connected to deployment of new user-friendly software placed in main lobby of six government buildings.
Education
Bachelor of Arts - Broadcast Journalism, Writing
Southwest Texas State University
San Marcos, TXAssociate of Arts - General Studies
McLennan Community College
Waco, TXSkills
- Project & Operations
- Management
- Team Training &
- Development
- Key Stakeholder
- Relationships
- Continuous Process
- Improvement
- Policy & Procedure
- Compliance
- Curriculum Learning
- Sessions
- Project Analysis &
- Feedback
- Cross-functional
- Collaboration
- Strategic Planning &
- Execution
- Staff Motivation and Discipline
- Process Updates
- Administrative Oversight
- Strategic Decision-Making
- Teaching Classes
- Corrective Actions
- Client Correspondence
- Motivational Leadership
- Process Improvement
- Status Updates
- Managing Operations and Efficiency
Timeline
Program Manager
Hiring Our Heroes
01.2020 - Current
Facilitator/Trainer
GBX Consultants, Inc
01.2017 - 01.2019
Senior Advisor
U.S. Army
01.2015 - 01.2018
Planning Department Administrative Assistant
Columbus Consolidated Government
01.2014 - 01.2015
Volunteer Corp Volunteer Supervisor
Army Community Service
Bachelor of Arts - Broadcast Journalism, Writing
Southwest Texas State University
Associate of Arts - General Studies
McLennan Community College
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