Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tonnetta Shavers

Jackson,MS

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

28
28
years of professional experience

Work History

Exceptions Clerk

Cardinal Health
Madison, MS
12.2017 - Current
  • Reviewed customer orders to identify and process exceptions.
  • Investigated discrepancies between purchase orders and invoices.
  • Resolved pricing issues by contacting vendors or customers.
  • Analyzed customer return data to identify trends in product defects or areas of improvement.
  • Checked postings and documents for correctness, accuracy and proper coding.
  • Scheduled trucks in/out bound.
  • Followed up with vendors regarding out-of-stock items, negotiated replacement options if needed.
  • Assisted with resolving invoice disputes with vendors.
  • Received and processed incoming shipments of merchandise.
  • Verified pricing accuracy on shelves against invoices from vendors.

Stocker

Cardinal Health
Madison, MS
12.2015 - 10.2017
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Inspected stock for damage or defects and reported issues to management.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Sorted returned merchandise for restocking or disposal.
  • Participated in physical inventories of stock on hand periodically.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Updated product labels to reflect accurate pricing.
  • Resolved or assisted in handling routine customer concerns within established guidelines.

Outbound Lead

Cardinal Health
Madison , MS
11.2012 - 03.2015
  • Analyzed customer response data to identify trends in purchasing behavior.
  • Assisted with training new employees on outbound call procedures and best practices.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Developed and implemented strategies to increase lead generation and conversion rates.

Order Picker

Cardinal Health
Madison, MS
02.2006 - 07.2012
  • Maintained inventory records and updated information regarding stock availability in the computer system.
  • Assembled boxes or other containers and packed items carefully to ensure safe shipment.
  • Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
  • Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.

American Molding Quality Control

Tyson Food Service
Jackson, MS
02.2005 - 11.2006
  • Performed inspections to ensure products met established quality standards.
  • Provided feedback on production processes to reduce defects and improve quality assurance.
  • Resolved customer complaints related to product quality and documentation discrepancies.
  • Monitored inventory levels of components used in production process for conformance with established specifications.
  • Assisted in development and implementation of new methods or techniques for improving quality control operations.

Line Worker

Tyson Food Service
Jackson, MS
12.1998 - 08.2005
  • Assisted in the assembly of products on the production line.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Inspected finished products for accuracy and completeness prior to packaging.
  • Identified defective products, removed them from the production line, and documented details of defect.
  • Organized inventory shelves to ensure that items were accessible for use on the assembly line.
  • Labeled finished products with appropriate information such as serial numbers or barcodes.

Assistant Supervisor

Hudspeth Center
Whitfield, MS
06.1996 - 10.1998
  • Provided assistance to patients with activities of daily living such as bathing, dressing, and grooming.
  • Assisted nursing staff in providing patient care, including vital signs monitoring, collection of specimens and charting.
  • Assisted nurses with medication administration according to established policies and procedures.
  • Educated family members regarding post-hospital care instructions and home health services available.
  • Helped orient new residents to their surroundings by introducing them to staff members, other residents and facility services.

Education

High School Diploma -

Continental Academy
Jackson MS
02-2005

Skills

  • Inventory Management
  • Data Entry
  • Time Management
  • Bookkeeping Support
  • Microsoft Office
  • Critical Thinking
  • Customer Service
  • Pulling and Staging
  • Shipping Operations
  • Storage and Supply Management
  • Warehouse Management
  • Clerical Support
  • Vendor Relationships
  • Attention to Detail

Timeline

Exceptions Clerk

Cardinal Health
12.2017 - Current

Stocker

Cardinal Health
12.2015 - 10.2017

Outbound Lead

Cardinal Health
11.2012 - 03.2015

Order Picker

Cardinal Health
02.2006 - 07.2012

American Molding Quality Control

Tyson Food Service
02.2005 - 11.2006

Line Worker

Tyson Food Service
12.1998 - 08.2005

Assistant Supervisor

Hudspeth Center
06.1996 - 10.1998

High School Diploma -

Continental Academy

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Tonnetta Shavers