Dynamic leader with a proven track record at Excellence Academy, excelling in financial planning and team collaboration. Spearheaded strategic initiatives that enhanced productivity and client satisfaction, while fostering a culture of innovation. Adept at employee development and risk management, driving organizational success through visionary leadership and effective communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director
Excellence Academy
Baltimore, MD
08.2021 - Current
I handle the daily operations of the center
Formed and sustained strategic relationships with clients.
Monitored progress by establishing plans, budgets and measuring results.
Partnered with staff to create professional development plans to support personal and business growth.
Facilitated collaboration between teams by encouraging open communication channels.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Prepared presentations for board meetings summarizing key developments within the company.
Developed and implemented strategic plans to ensure organizational goals were met.
Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
Developed policies and procedures to ensure compliance with corporate standards.
Reviewed internal reports and identified areas of risk or potential cost savings.
Managed budgeting and financial planning processes for the organization.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Cultivated relationships with stakeholders to secure support and funding for key initiatives.
Promoted a culture of innovation and encouraged staff to contribute ideas.
Afterschool Care Director
Hope Academy
Baltimore, MD
10.2013 - Current
Established systems for tracking outcomes of resident care plans and monitoring effectiveness of interventions.
Developed medical programs that promoted community health and research.
Initiated clinical audits focused on improving quality of care provided to residents throughout the facility.
Helped develop and implement promotional strategies to bring in new residents.
Reviewed medical records regularly for accuracy, completeness, timeliness and appropriateness of documentation according to established guidelines.
Explained policies, procedures and services to patients.
Directed and guided professionals and professionals in effective patient care strategies and compliance requirements.
Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
Provided leadership, guidance, direction and support to staff regarding resident-centered care practices.
Maintained communication and transparency with governing boards, department heads and medical staff.
Maintained current knowledge of regulations governing skilled nursing facilities through regular review of applicable laws and regulations.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Provided oversight during emergency situations ensuring appropriate responses by staff members were taken.
Assessed new and readmitted patients for medical concerns and risks.
Analyzed data trends from surveys conducted by external agencies such as CMS or Joint Commission accreditation bodies.
Communicated with patients with compassion while keeping medical information private.
Collaborated with administrative personnel to develop strategies aimed at increasing efficiency while maintaining high standards of service delivery.
Assisted in hiring new employees by conducting interviews and orienting new staff members on organizational structure, policies and procedures and job duties.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Fostered positive relationships with local healthcare providers through networking events and seminars.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Reviewed non-contracted instrumentation for spine surgeries and initiated vendor contract evaluations in conjunction with operations staff and orthopedic spine and neurological spine specialists.
Monitored quality assurance activities to ensure compliance with state regulations and facility policies.
Directed, supervised and evaluated medical, clerical or maintenance personnel.
Facilitated communication among health professionals, family members and other caregivers to ensure continuity of care across settings.
Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
Investigated incidents involving patients and residents that may have resulted in harm or injury; documented findings according to established protocols.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Worked with outside agencies to improve care for residents.
Maintained records management system to process personnel information and produce reports.
Attended professional conferences and workshops related to long-term care administration or management issues.
Completed regular audits of charts and medication to assess compliance with facility standards and legal guidelines.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Established and maintained systems that safely met residents' needs.
Recruited, hired and trained new medical and facility staff.
Managed schedules, assignments and performance of nursing staff.
Summer Camp Director and Afterschool Director
Liberty Christian School
Baltimore, MD
08.2021 - 08.2022
Developed and strengthened parent, student and school representative relationships.
Enforced high level of safety and health standards, keeping staff trained and proficient in respective procedures and policies.
Managed camp's budget and maintained and stocked all supplies and equipment.
Prepared annual budget, focusing on details to meet operational and staffing needs.
Managed camp finances, setting registration fees and submitting budget requests and grant proposals to solicit funding.
Interviewed and hired associates to fill staff vacancies.
Scheduled and coordinated events and activities.
Calculated and recorded department expenses and revenue.
Set up schedules to take advantage of instructor and staff strengths and training while optimizing coverage.
Oversaw workforce schedules and allocated resources in order to achieve project goals.
Operated and explained proper use of mechanical equipment to employees.
Inspected rides, games and vehicles to detect wear and damage.
Facilitated team-building activities to promote camaraderie among staff members.
Created and implemented engaging activities, field trips and special events to diversify camp life.
Handled check-in duties to acclimate new campers.
Communicated with customers to convey information about events or activities.
Talked to coworkers using computers, radios and other electronic devices.
Created schedules for counselors, ensuring adequate coverage at all times.
Prepared articles for center newsletter to highlight special events and educational activities.
Created and coordinated staff schedules, daily activity schedules and field trips, maintaining proper staffing levels.
Identified optimal curricula to fulfill camp requirements.
Maintained effective consistent communication with parents and families using email.
Confirmed completion of campers' relevant enrollment and medical forms.
Explained rules and regulations of facilities and entertainment attractions to customers.
Documented and notified professionals of incidents, accidents, and supply needs.
Designed and implemented marketing plan to increase attendance through social media, email and newsletters.
Assisted in recruiting, hiring and training new counselors.
Supervised daily check-in and check-out for all day campers.
Actively participated in community outreach initiatives designed to attract more families into enrolling their children in the summer camp program.
Promoted camp programs to members enthusiastically, increasing enrollment.
Supervised daily operations of the summer camp program.
Promoted positive work environment and staff motivation through effective communication and supportive team building activities.
Conducted required recordkeeping activities to comply with camp requirements.
Reviewed inventory levels and obtained supplies needed for lesson plans.
Resolved customer complaints regarding worker performance or services rendered.
Engaged children in interactive activities and organized arts and crafts, sports games and field trips.
Educator
Arlington Baptist School
Baltimore , MD
08.2019 - 06.2020
Maintained accurate records of student attendance, grades, test scores.
Organized field trips to enhance learning experiences for students.
Managed classroom materials and equipment such as textbooks, laptops, projectors.
Managed and organized class records and reports.
Facilitated discussions with students on current topics related to course material.
Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Met with parents to discuss students' progress and review areas requiring improvement.
Created lesson plans and activities to engage students in the learning process.
Planned and implemented lessons using various teaching strategies to meet diverse student needs.
Incorporated cooperative learning strategies into daily instruction whenever possible.
Prepared and graded subject tests for students.
Encouraged students to explore learning opportunities while persevering through challenging tasks.
Received recognition for contributions to innovative concepts in classroom instruction.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Communicated with parents and guardians about student daily activities, behaviors and related issues.
Director of Education
Baltimore Centerstage
Baltimore, MD
06.2015 - 01.2020
Sought and managed budgeting for learning and knowledge transference activities.