Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
19
19
years of professional experience
Work History
Pre-kindergarten Aid
Department of Defense
1400 Defense Pentagon, Washington, 20301-1400, DC
08.2024 - 05.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Worked with individual students or small groups to reinforce learning concepts.
Provided support during learning activities, including center time, arts and crafts, and other learning experiences.
Monitored student behavior and ensured a safe environment during classroom activities and on the playground.
Being aware of potential hazards and taking the necessary steps to prevent accidents.
Supervised students during transitions between activities, and while lining up.
Helped to maintain a clean and organized learning environment.
Provided a positive and nurturing presence for the children.
Helped the children develop social skills through play and interaction.
Encouraged positive behaviors, and helped children manage their emotions.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Managed inventory and supplies to ensure materials were available when needed.
Completed day-to-day duties accurately and efficiently.
Customer Service Associate
Walgreens Co.
Plantation , Florida
08.2006 - 09.2018
Processed customer transactions, including deposits, withdrawals, payments, and transfers, while ensuring accuracy and compliance with bank policies.
Handled cash balancing and drawer reconciliation at the end of each shift to maintain accurate records.
Delivered exceptional customer service by answering inquiries and providing tailored financial solutions.
Promoted and explained bank products and services, including checking and savings accounts, credit cards, and loan options.
Assisted customers with troubleshooting account issues, fraud prevention measures, and online banking inquiries.
Followed security protocols to detect and prevent fraudulent transactions, identity theft, and check-cashing risks.
Supported the branch team with a variety of administrative tasks, including customer account maintenance, filing, and data entry as needed. Collaborated with colleagues and management to ensure seamless daily branch operations.
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Ohio, IL
11-2026
Bachelor of Science - Health Care Administration
University of Phoenix
Arizona
2016
Skills
Basic math
Teamwork and collaboration
Friendly, positive attitude
Networking
Social perceptiveness
Problem-solving
Excellent communication
Exceptional time management skills
Excellent work ethic
Motivated team player
Microsoft Office Suite proficiency
People oriented
CPR certified
Affiliations
Member, The National Society of Collegiate Scholars, 2014 to Present
Accomplishments
Consistently received positive feedback from customers and created repeat business by developing long-term relationships with clients.
Clinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training DirectorateClinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training Directorate
Administrative Assistant at Department of Defense - Defense Contract Management AgencyAdministrative Assistant at Department of Defense - Defense Contract Management Agency
Student Intern at Department of Defense - Defense Counterintelligence and Security AgencyStudent Intern at Department of Defense - Defense Counterintelligence and Security Agency
HR Recruitment & Compliance Specialist at Sandals Royal Plantation/Sandals Resorts InternationalHR Recruitment & Compliance Specialist at Sandals Royal Plantation/Sandals Resorts International