Summary
Overview
Work History
Education
Skills
Accomplishments
Expertise
Certification
Languages
Timeline
Generic
Tony A. Butler

Tony A. Butler

Bonney Lake,WA

Summary

Experienced IT executive known for transforming IT organizations into a valued and trusted partner of the business. Proven ability to provide leadership, vision and strategic direction to achieve business and financial goals across a broad range of industries and company size. Credited with success in bringing transparency and focus to IT investments that maximize capabilities and reduce costs. Recognized for ability to manage vendor relationships and negotiate very favorable contracts. Responsible for mentoring and providing growth opportunities for team members.

Overview

28
28
years of professional experience
1
1

Six Sigma

1
1

Solutions Architect

1
1

ITIL v3. Certified Practitioner

1
1

Informational Technology Management and Leadership Professional

Work History

NA IT Operational Manager

WPP Group
Seattle, WA
08.2022 - Current
  • Established KPIs for tracking performance against goals.
  • Recruited, trained, coached and evaluated staff performance to ensure maximum efficiency.
  • Formed and sustained strategic relationships with clients.
  • Organized meetings with stakeholders including clients, partners or suppliers in order to discuss business needs.
  • Reported progress on various projects directly to senior level executives on a regular basis.
  • Developed strategies to improve customer service, quality assurance systems, and business processes.

Global IT Director

POSSIBLE WORLDWIDE, LLC (WPP Group)
Seattle, WA
11.2018 - 08.2022
  • Created detailed reports on system performance metrics for executive review.
  • Developed data security and disaster recovery procedures to ensure business continuity.
  • Negotiated service agreements with vendors for hardware, software, and services procurement.
  • Evaluated organization's technology to recommend upgrades for hardware and software.
  • Developed and implemented IT policies and procedures.
  • Ensured compliance with industry regulations related to information technology services.
  • Collaborated with other departments to develop strategies that leverage IT resources efficiently.

Global Mgr. Service Delivery

POSSIBLE WORLDWIDE, LLC (WPP Group)
Seattle, WA
07.2015 - 11.2018
  • Brought into this leading Global Digital Advertising Company to help manage 17 disparate IT organizations reporting into their local P&L's and integrate them into a single Global IT service delivery organization.
  • Provided leadership support to regional managers in order to drive operational excellence globally.
  • Negotiated contracts with foreign vendors and suppliers for improved cost savings and quality control.

President/Owner

EXECUTIVE IT CONSULTING
Bonney Lake, WA
03.2014 - 07.2015
  • Established a private technology firm to provide executive level IT consulting services for small to midsize companies.
  • Assist companies in developing a robust IT strategy that aligns with their business goals.
  • Guide companies through digital transformation processes, helping them adopt new technologies and digital practices to improve efficiency, reduce costs, and enhance customer experience.
  • Provide tailored IT solutions that meet the unique needs of each business, focusing on scalability and adaptability to accommodate future growth and changes in the business environment.
  • Advise on strategic ways to manage IT budgets effectively, including cost-benefit analysis of different technologies, vendor selection, and negotiation strategies to ensure cost-effective IT investments.

Sr. Mgr. Service Delivery

Port of Seattle, SeaTac Airport
Seattle, WA
01.2005 - 03.2014
  • Provide strategic oversight and operational management for IT service delivery in large-scale organizations, leveraging experience in handling a $8.0M P&L and delivering productivity savings of over 30%.
  • Employ continuous process improvement methodologies to enhance operational efficiency and effectiveness, with a proven track record of regularly assessing and optimizing service models.
  • Expertise in evaluating staffing levels, retaining top talent, and managing budgets for multiple offsite locations, with experience in overseeing a team responsible for supporting thousands of employees and managing over 10,000 devices.
  • Develop and standardize Service Delivery policies to ensure compliance with professional guidelines, government regulations, and service level agreements.
  • Proficient in managing diverse IT environments, including Mac and Windows systems, and responsible for operational support across numerous local and international remote sites.
  • Establish and manage a Change Advisory Board to oversee quality control for system upgrades and installations, ensuring minimal disruption and optimal performance.

Sr. Consultant - EA Architecture & Strategy

COVESTIC
Redmond, WA
02.2003 - 12.2004
  • Develop and implement strategies for cost reduction and workflow optimization by evaluating client processes and procedures, focusing on eliminating inefficiencies and redundant roles.
  • Expertise in assessing client processes and procedures to identify and rectify inefficiencies, ensuring streamlined operations that support business objectives.
  • Collaborate with business analysts, application owners, and other stakeholders to define functional requirements for IT infrastructure, ensuring alignment with business needs and effective talent retention strategies.
  • Utilize ITSM frameworks to develop business requirements, aligning IT services with the needs of the business.

Sr. Consultant - Process Management

Addeco Engineering/Technical Group, NA
Bellevue, WA
01.2001 - 12.2004
  • Integrated Management and ITSM Architecture Expertise: Specialized in using a blended Lean Manufacturing and ITIL framework to optimize data center and NOC operations. Achieved a 20% improvement in server deployment and system automation productivity.
  • Lean and Agile Methodologies Application: Successfully applied ITIL framework combined with traditional and Agile Lean philosophies, resulting in a 25% increase in project completion speed.
  • Technical Leadership in Cost Reduction: Provided technical leadership in evaluating and implementing cost reduction strategies within IT service management, enhancing overall financial efficiency.
  • ITIL Process Model Oversight: Oversaw the ITIL process model, ensuring better alignment of people, processes, and technology, particularly during instruction and deployment schedules.
  • Improvement in Service Deployment and Automation: Contributed to significant improvements in service deployment and system automation within data center environments, leveraging expertise in Lean Manufacturing and ITIL frameworks.
  • Strategic Implementation of ITSM: Guided strategic implementation of IT service management practices, focusing on cost-effective solutions and process optimization.

System Integration Arch. and Unix AutoSys Admi

THE BOEING COMPANY
Seattle, WA
06.1996 - 12.2000
  • Enterprise Architecture Engineer: Collaborated with cross-functional teams to develop comprehensive architectural diagrams, facilitating greater visibility into integration points across teams and groups. Enhanced collaboration and identified overlapping functions, contributing to more efficient organizational processes.
  • HP OpenView Architecture Specialist: Expertly monitored, managed, and troubleshot network devices using HP OpenView. Skillfully identified outages and resolved latency issues, maintaining optimal network performance.
  • HP OpenView System Integration Specialist: Developed and evaluated network performance criteria and measurement methods. Leveraged expertise in HP OpenView to drive increased productivity and system efficiency.
  • Unix AutoSys System Administrator: Managed software installation, configuration, maintenance, updates, and upgrades of AutoSys, a distributed job scheduling system. Provided subject matter expertise to application developers regarding scheduled jobs, ensuring optimal system utilization and performance.

Education

B.S. Information Systems -

City University of Seattle
Seattle, WA

Business Degree - Business, Focus in Accounting

KNAPP College of Business
Tacoma, WA

Skills

  • Business Leadership and Strategic Planning
  • Multimillion-Dollar P&L Management and Profit and Loss Accountability
  • Financial Oversight and Cost Control
  • Data Analysis and Data Management
  • Performance Improvements
  • Employee Development
  • Contract Administration and Department Oversight
  • Systems Implementation
  • Cross-Functional Team Management
  • Operations Oversight

Accomplishments

  • Enhancing the Value of IT: Successfully transformed IT departments in last four organizations by introducing a service-oriented culture that aligns with and supports the business goals and revenue targets. Introduced a technology steering committee to ensure the executive leadership team was engaged in IT investment decisions, both dollars and resources, to ensure the maximum impact on the success of the company. Transformed the leadership teams understanding of where and how their IT spend can make a difference.
  • Overcoming Challenges: Convinced the Presidents of two operating groups at Safeco Insurance to eliminate their long standing independent IT support groups in favor of a centralized shared service group, saving over $1 Million in annual operating costs while maintaining service levels.
  • Adaptability & Scalability: Ability to succeed in leadership roles from startup to fortune 500 companies with local, regional and global presence. Supporting 1,500 users across offices in 17 countries with each operating as a separate P&L. Prepared and managed budgets up to $62 million, led teams with up to 365 members, supported up to 12,000 employees at over 200 nationwide locations with up to $6 billion in revenues.
  • Cost Reduction: Significantly reduced capital and operational costs through virtualization, hosting and sourcing strategies and acting as the lead negotiator for vendor contracts. Achieved $6.8 million in savings on a single deal.

Expertise

Strategic Planning, Focus on Revenues & Costs, Effective Communication, Financial Analysis, Budget Planning & Mgt., Skilled Negotiator, Project & Portfolio Mgt., Change Management, Risk Mitigation, Cloud Hosting & Services, Virtualization, Vendor Management, Infrastructure Operations, Product Development, Reporting/Business Intelligence, Process/Quality Optimization, Contract Review & Mgt., Technology Evaluation, Collaboration, Mentoring / Team Building, Motivation, Performance Management, Recruiting, Customer Engagement, Sourcing Strategies, Managerial Courage, ITIL

Certification

  • Six Sigma
  • Solutions Architect
  • Informational Technology Management and Leadership Professional (ITMLP)
  • ITIL v3. Certified Practitioner
  • FAA Certified License Private Drone Pilot

Languages

English
Native/ Bilingual

Timeline

NA IT Operational Manager

WPP Group
08.2022 - Current

Global IT Director

POSSIBLE WORLDWIDE, LLC (WPP Group)
11.2018 - 08.2022

Global Mgr. Service Delivery

POSSIBLE WORLDWIDE, LLC (WPP Group)
07.2015 - 11.2018

President/Owner

EXECUTIVE IT CONSULTING
03.2014 - 07.2015

Sr. Mgr. Service Delivery

Port of Seattle, SeaTac Airport
01.2005 - 03.2014

Sr. Consultant - EA Architecture & Strategy

COVESTIC
02.2003 - 12.2004

Sr. Consultant - Process Management

Addeco Engineering/Technical Group, NA
01.2001 - 12.2004

System Integration Arch. and Unix AutoSys Admi

THE BOEING COMPANY
06.1996 - 12.2000

B.S. Information Systems -

City University of Seattle

Business Degree - Business, Focus in Accounting

KNAPP College of Business
Tony A. Butler