Summary
Overview
Work History
Education
Skills
Timeline
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Tony Baxter

Houston,TX

Summary

Accomplished management professional with five years of career progression in operations. Proven effective leader skilled in development and oversight of high-performing, multi-disciplined and quality-oriented teams. Adept problem solver, employing creativity and innovation to overcome challenging and complex issues across employees, processes and costs. Focused and meticulous in all financial and regulatory compliance objectives to strategically plan and execute budgets, forecasts, cost-reduction techniques and safety initiatives.

Overview

13
13
years of professional experience

Work History

Crane Operator

Exxon Mobil
11.2019 - Current
  • Inspected equipment and materials for defects prior to operating cranes to prevent malfunction or damage.
  • Verified daily schedules and instructions with project manager prior to beginning work on project.
  • Loaded or unloaded deliveries and shipments, taking care to avoid damage and safety risks.
  • Adhered to OSHA safety standards and precautions including weight capacity, tag lines and ground stability.
  • Trained and monitored junior crane operators, communicating tasks clearly and giving regular, constructive feedback.

Healthcare Customer Service Representative

Nicklaus Children's Hospital, Miami Children's Hospital
02.2017 - 11.2019
  • Maintained confidential patient, employee and company information in compliance with company policies and regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Entered patient demographic and insurance data into electronic medical record system.
  • Identified, analyzed and researched systemic issues and made recommendations for resolution.
  • Supported accounts receivable operations within assigned functions.

92Y Unit Supply Specialist

U.S. Army
06.2014 - 08.2018
  • Responded to critical supply chain issues and devised contingency solutions to mitigate supply chain risk or inbound or outbound logistics disruptions.
  • Maintain automated supply system for accounting of organizational and installation supplies and equipment
  • Issue and receive small arms. Secure and control weapons and ammunition in security areas
  • Schedule and perform preventive and organizational maintenance on weapons
  • Operate unit level computers and received orders via phone, mail and fax daily.
  • Prepared unit and organizational supply documentation.

Community Volunteer Rep

Miami International Airport - Mia
05.2010 - 06.2014
  • Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
  • Collected and entered statistical data into databases.
  • Answer telephones, direct calls, and take messages.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.

Education

Bachelor of Science - Criminal Justice

Miami Dade College
Miami, FL
05.2018

High School Diploma -

Hialeah High School
Hialeah, FL
05.2014

Skills

  • Judgment and Decision Making
  • Critical Thinking
  • Site preparation
  • Equipment maintenance
  • Basic welding skills
  • Power tools
  • Customer service experience
  • Machinery repairs
  • Project Management
  • Project Deadlines
  • Crane Inspections
  • Tower Overhead Operations
  • Medical Billing
  • Customer Data Confidentiality
  • Business Growth and Retention
  • Leadership Development

Timeline

Crane Operator

Exxon Mobil
11.2019 - Current

Healthcare Customer Service Representative

Nicklaus Children's Hospital, Miami Children's Hospital
02.2017 - 11.2019

92Y Unit Supply Specialist

U.S. Army
06.2014 - 08.2018

Community Volunteer Rep

Miami International Airport - Mia
05.2010 - 06.2014

Bachelor of Science - Criminal Justice

Miami Dade College

High School Diploma -

Hialeah High School
Tony Baxter