Results-driven manager with expertise in customer service, team development, and inventory management. Proven track record of enhancing shopper experiences and optimizing team performance to foster customer loyalty. Dynamic retail manager with over 13 years of experience in supervising operations and training teams. Skilled in problem-solving and implementing customer service initiatives that improve satisfaction and drive sales. Proficient in managing daily retail operations and ensuring optimal inventory levels. Committed to resolving conflicts and enhancing team performance through effective coaching and mentoring. Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.