TONY BORDEN-COLVIN
GRANITEVILLE,SC
Summary
Results-driven Senior IT Systems engineer with over 10 years of progressive leadership in system administration, network management, and end-user support within high-tempo military environments. Proven experience directing 20-member teams supporting 350–3,000+ users and 1,600+ devices across secure DoD networks. Expertise in Windows Server, Active Directory, SCCM, PKI, vulnerability remediation, automation engineering, and enterprise service delivery optimization. PMP, CASP+, and Security+ certified with an Active TS-SCI Clearance.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Information Technology Chief (IT Systems Manager)
United States Army – ARCYBER
01.2024 - Current
- Lead enterprise Windows Server and Active Directory environments supporting mission-critical networks
- Manage IAM, RBAC policies, privileged accounts, and directory security controls
- Oversee patch management cycles and vulnerability remediation initiatives
- Drive automation using PowerShell to streamline account provisioning and system tasks
- Advise senior leadership on infrastructure modernization and risk mitigation
Automations & Help Desk Supervisor / System Administrator
United States Army – Schofield Barracks, HI
Schofield Barracks, USA
01.2021 - 01.2024
- Directed 20-member IT team overseeing help desk, wireless device management, enterprise phone distribution, and VTC support
- Reduced ticket resolution time by 83% through workflow redesign and escalation control
- Administered 1,000+ AD user accounts including OUs, security groups, and authentication controls
- Launched and managed PKI program issuing 1,400+ secure tokens
- Managed ATCTS compliance for cybersecurity training requirements
- Deployed 1,000+ laptops/desktops using PXE and SCCM
- Coordinated secure network onboarding for 1,000+ returning personnel
Senior Systems Administrator
United States Army – 1st Armored Division
Fort Bliss, USA
01.2017 - 01.2021
- Supported enterprise IT and telecommunications operations for 3,000+ personnel
- Maintained servers and network infrastructure within NOSC supporting 1,600+ devices
- Administered 3,000+ Active Directory accounts, 30+ distribution groups, and multiple OUs
- Resolved 1,200+ trouble tickets annually using Remedy
- Led enterprise Windows 10 migration (1709 → 1809)
- Conducted system hardening and cybersecurity compliance remediation
- Troubleshot LAN infrastructure including NICs, CAT-5e, printers, IP phones, and fiber connections
Information Technology Training
Fort Gordon, USA
01.2018 - 12.2018
- Completed advanced training in OSI model, subnetting, routing, switching, firewall configuration
- Installed and maintained LAN/WAN infrastructure and COTS networking equipment
- Performed system administration and NETOPS service desk management
Education
Bachelor of Science (B.S.) - Information Technology
Western Governors University
Skills
- Windows Server
- Active Directory Engineering
- Role-Based Access Control (RBAC)
- PowerShell Automation
- Patch Management
- Vulnerability Remediation
- Incident Response
- VMware
- DNS
- DHCP
- TCP/IP
- Active Directory management
- Windows Server administration
- Role-based access control
- Patch management
- PowerShell automation
- Help desk management
- Network troubleshooting
- PXE deployment
- SCCM administration
- Team leadership
- Client communication
- System troubleshooting
- IT security management
- Technical documentation
- IT service management
- Hardware troubleshooting
- Technical support
- Troubleshooting skills
- Performance improvements
- Application support
- Remote support
- Software testing
Certification
- Project Management Professional (PMP)
- CompTIA CASP+ (SecurityX)
- CompTIA Security+
Relevant Coursework And Training
- Advanced Microsoft Excel Techniques
- Information Management Officer
- Microsoft Active Directory Administration
- Network Enterprise Center (NEC) Operations
- Army Public Key Infrastructure (PKI)
- Enhanced Trusted Agent (ETA/TA)
- Server Administration
- ATCTS Management
- Customer Service & IT Service Management
Leadership And Awards
- Army Achievement Medal (3)
- Army Commendation Medal (2)
- Army Good Conduct Medal (2)
- Army Overseas Service Ribbon (2)
- Army Accommodation Medal (2)
- National Defense Service Medal (2)
- NCO Professional Development Ribbon (2)
- Global War on Terrorism Medal (2)
Timeline
Information Technology Chief (IT Systems Manager)
United States Army – ARCYBER
01.2024 - Current
Automations & Help Desk Supervisor / System Administrator
United States Army – Schofield Barracks, HI
01.2021 - 01.2024
Information Technology Training
01.2018 - 12.2018
Senior Systems Administrator
United States Army – 1st Armored Division
01.2017 - 01.2021
Bachelor of Science (B.S.) - Information Technology
Western Governors University