Tony Bosque
Knightsen,CA
Summary
Motivated Dispatch Coordinator confidently operates telephones, two-way radios and direct messaging to relay accurate information to work crews and drivers. Collaborates with supervisors and coworkers to meet predetermined deadlines and promptly respond to customer needs. Organizer keeps track of work and customer requests and calculates expenses for services performed.
Overview
24
24
years of professional experience
Work History
Resource Dispatch Coordinator
Balfour Beatty Infrastructure, Inc.
San Mateo, CA
08.2022 - Current
- Managed equipment, tools and truck inventory efficiently to ensure supply met demand.
- Assigned equipment to users based on specific needs.
- Strengthened operational efficiencies, multitasking on heavy equipment and tools to aid with timely project completion.
- Performed detailed equipment inventories and ordered more supplies.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Planned programs of events or schedules of activities.
- Scheduled and coordinated events and activities.
Freelance Audio Engineer
11.2003 - Current
- Operated control consoles to regulate volume levels and sound quality
- Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds
- Managed setup and tear-down of sound and music equipment before and after performances to promote efficient workflow
- Processed audio to meet quality standards and played and mixed music for live events
- Utilized recording equipment to record music and speech
- Collaborated with producers and performers to determine and achieve desired sound for productions and provided audio system oversight for live shows
- Constructed, operated, and broke down audio recording systems for live events.
Runner
Goodfellow Bros
Livermore, CA
04.2022 - 07.2022
- Picked up and delivered equipment parts, equipment, tools and accessories from or to field mechanics, vendors, etc.
- Unloaded and organized inventory received from manufacturers and distribution centers.
- Pulled specific parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Loaded and unloaded trailers when needed.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
Manager
A & A Self Serve
Brentwood, CA
05.2018 - 04.2022
- Assigned tasks to associates to fit skill levels and maximize team performance
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
- Delivered level of service to customers in effort to build upon relationships for future clients
- Supervised staff performing daily activities.
Engineering Lab Technician / Teichert
Aggregates
Tracy, CA
10.2016 - 04.2017
- Perform laboratory testing in accordance with ASTM, Caldrons and AASHTO standards
- Data entry of testing results
- Sampling and handing of production materials
- Calculated target ranges and noted real-time propagation changes
- Provided quality support to ensure that products met quality standards and customer requirements
- Completed routine inspections of components and products to fulfill quality assurance requirements.
Engineering Lab Technician
BSK Associates
Livermore, CA
08.2015 - 10.2016
Teachers
- Perform laboratory testing in accordance with ASTM and Caldrons standards
- Review project specifications
- Data entry of testing results
- Communicate with field and office personnel
- Trained newly hired employees by explaining company procedures, job duties and performance expectations
- Assessed materials, parts and products for conformance with quality control requirements and production specifications
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
Technician
ATR International
07.2014 - 07.2015
- Test and calibrate dialysis machines for one of the world's leaders in renal care
- Kept records of quality reports and statistical reviews
- Analyzed quality control test results and provided feedback and interpretation to production management or staff
- Troubleshot product issues and fixed problems
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Equipment Room Technician / Follow
Expression College of the arts
Emeryville, CA
09.2013 - 07.2014
- Responsible for checking out and receiving audio, film and photography equipment
- Received, stored and issued items such as microphones, cameras and cables
- Maintained storage lists, files and logs for all equipment
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Media Service Technician I
Diablo Valley College
Pleasant Hill, CA
10.2013 - 05.2014
- Integrated professional audio/video systems and provided technical assistance to resolve issues
- Controlled sound equipment during live productions
- Identified, diagnosed and resolved problems with media systems
- Placed microphones in specific locations to maximize audio quality
- Collaborated with production staff to deliver exceptional performances
- Used appropriate tools and materials in alignment with safety protocols and industry best practices.
Producer
Big Toe Audio
Castro Valley, CA
03.2012 - 01.2013
- Operated control consoles to regulate volume levels and sound quality
- Recorded, edited and mixed instrumental and vocal tracks and minimized unwanted sounds
- Processed audio to meet quality standards and produced shows for radio
- Utilized recording equipment to record music and speech
- Delivered insight and expertise regarding audio mixing and recording to personnel both in field and in-studio.
Manager / Technician / Cartridge World
02.2007 - 08.2010
- Motivated and managed personnel of 3 to 4 employees, including training of new hires
- Authorized work orders and guaranteed work would be done in a timely fashion
General Labor / Technician / Ex'pressionTeichertCaltransCaltransSelf
09.1999 - 11.2009
- Installed different telecommunication products and equipment
- Troubleshot and repaired customer equipment
- Laid out cabling plans and ran through buildings to desired locations
- Answered normal and after-hours service calls
- Maintained clean, safe working environment by removing waste from job site prior to shift completion
- Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
- Assisted electrical, plumbing and carpentry teams by completing basic and semi-skilled work
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
Service Technician
SBC Pacific Bell
Oakland, CA
08.2001 - 07.2003
- Ensured customer service
- Installed telecommunication products
- Troubleshot and repaired customer equipment
Education
Associate of Science - Recording Arts
The Los Angeles Film School
07.2011
Associate of Science - Electronic Engineering School
ITT Tech
Skills
- Communication
- People skills
- Issue and conflict resolution
- Organizational skills
- Merchandising knowledge
- Cash handling accuracy
- Relationship selling
- Inventory control procedures
- Cash register operation
- Excellent communication skills
- Listening skills
- Reliable and punctual
- Customer- and service-oriented
- Customer Support
- Verbal Communication
- MS Office proficiency
- Inbound and Outbound Calling
- Quality Assurance
- Safety regulations
- Employee management
- Problem Resolution
- Credit card payment processing
- Report generation
- Quality assurance controls
- Monitoring field personnel
- Critical thinker
- Schedule coordination
- Multitasking
Additional Information
- ADDITIONAL INFORMATION Awards Honors Salutatorian
Timeline
Resource Dispatch Coordinator
Balfour Beatty Infrastructure, Inc.
08.2022 - Current
Runner
Goodfellow Bros
04.2022 - 07.2022
Manager
A & A Self Serve
05.2018 - 04.2022
Engineering Lab Technician / Teichert
Aggregates
10.2016 - 04.2017
Engineering Lab Technician
BSK Associates
08.2015 - 10.2016
Technician
ATR International
07.2014 - 07.2015
Media Service Technician I
Diablo Valley College
10.2013 - 05.2014
Equipment Room Technician / Follow
Expression College of the arts
09.2013 - 07.2014
Producer
Big Toe Audio
03.2012 - 01.2013
Manager / Technician / Cartridge World
02.2007 - 08.2010
Freelance Audio Engineer
11.2003 - Current
Service Technician
SBC Pacific Bell
08.2001 - 07.2003
General Labor / Technician / Ex'pressionTeichertCaltransCaltransSelf
09.1999 - 11.2009
Associate of Science - Recording Arts
The Los Angeles Film School
Associate of Science - Electronic Engineering School
ITT Tech
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