Tony Boupha

• Responded to maintenance calls and troubleshot devices.
• Installed, tested and serviced alarm and associated systems for commercial and residential customers.
• Read and understood product manuals and blueprints.
• Communicated effectively with co- workers, answering questions and concerns regarding systems.
• Integrated equipment installations with on-site network infrastructure.
• Authored weekly reports detailing work order completions, logged malfunctions and other activities.

Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Set, enforced, and optimized internal policies to maintain responsiveness to demands.
• Partnered with vendors and suppliers to effectively manage and budget.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed purchasing, sales, marketing and customer account operations efficiently.

• Assembled and aligned parts and fixtures using hand and power tools.
• Worked directly with QA personnel to identify and correct defects.
• Performed assembly of products according to specifications and instructions.
• Executed regular tests and inspection procedures to assemble products according to specifications.
• Kept work areas organized, tidy, and clean for maximum productivity.
• Maintained accurate records of parts used in assembly process to enable tracking history and store consistent information.
• Followed operating procedures to maintain logbooks.
• Reassembled and adjusted components to meet required specifications.

• Served high customer volumes during special events, nights, and weekends.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Obtained cash bank and stocked service bar to prepare for operation.
• Followed strict recipes and drink measurements to minimize product used.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Upheld strict regulations for safe alcohol service and food safety.
• Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.

• Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
• Chopped vegetables, butchered meat and prepared sauces in advance to serve guests promptly and efficiently.
• Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
• Practiced safe work habits to avoid possible injury to self or other employees.
• Learned menu items produced by assigned station to achieve proper quantities.
• Maintained food safety and sanitation standards.
• Monitored food quality and presentation to maintain high standards.
• Followed strict standards for food handling and safety, minimizing risks to customers.
• Prepared and served various food items in fast-paced environment.
• Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
• Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.

• Calibrated and maintained chemical instrumentation sensing elements and sampling system equipment.
• Read diagrams, specifications and service manuals accurately to determine repair actions.
• Prepared cost estimates covering labor and materials for customer jobs.
• Used soldering skills to connect components securely.
• Kept equipment working optimally by replacing loose, worn and defective parts.
• Asked customers probing questions to assess symptoms and nature of problems.
• Serviced and repaired electronic equipment for individual and business customers.
• Disassembled entertainment equipment and repaired or replaced loose, worn or defective components and wiring using hand tools and soldering irons.
• Traced faults in circuits and components to isolate failures and remove components.
• Skilled at working independently and collaboratively in a team environment.