Tony Branch
Brockton,Massachusetts
Summary
Results-oriented Senior Leader with 25+ years of experience driving growth and fostering inclusive environments in Nonprofits and Healthcare. Expertise in Project Management, Affordable & Transitional Housing Management, Talent Acquisition, Legal Navigation, and Public Speaking. Proven ability to implement LEAN/Six Sigma methodologies for operational efficiency. Committed to continuous learning with industry certifications in Affordable Housing, Real Estate Management, and FEMA.
Overview
36
36
years of professional experience
Work History
Executive Director
Haitian Community Partners Foundation, Inc.
01.2021 - 08.2024
- The Executive Director served as HCP's visionary leader, responsible for overseeing all aspects of its management, strategic direction, and growth.
- Worked closely with the Board of Directors to develop and implement strategies that advance the organization's mission and objectives.
- Served as the primary spokesperson and advocate for HCP, representing its interests to policymakers, healthcare providers, community organizations, and the public.
- Provided leadership and direction to staff, volunteers, and stakeholders, fostering a culture of excellence, collaboration, and innovation.
- Oversaw the day-to-day operations, including budgeting, financial management, human resources, and administrative functions.
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
- Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
- Evaluated program outcomes using data-driven metrics, identifying areas for improvement and implementing targeted interventions.
Principal Consultant
Tony Branch Business Solutions
10.2015 - 01.2021
- Applying six sigma lean to contracted organizations to improve operational performance across business systems and departments.
- Expertise in development of off-the-shelf diversity and inclusiveness programs to connect the rich human capital of organizations to their core mission.
- Specialist in labor relations' investigations and non-attorney brief and motion practice before administrative agencies.
- Small business incubator consultant providing technical assistance from business plan inception through certification programs for W/MBE enterprises.
- Consultant in information systems and full-cycle HR practices, and non-profit board technical assistance and advisor.
- Experience grant-writer and compliance expert in both state and federal programs.
- Negotiated contracts with vendors, securing optimal terms and conditions while reducing costs.
- Built strong relationships with clients, fostering long-term partnerships and repeat business.
- Evaluated business processes, identifying inefficiencies and recommending targeted improvements.
- Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
Administrative Operations Manager
Massachusetts General Hospital
11.2009 - 10.2015
- Supervises 47 FTEs who complete inpatient unit coordination/administrative functions in support of patient care.
- Change champion for initiatives that improve the patients overall experience.
- Co-Chair Lunder Move Logistics: Planned, coordinated, and implemented start-up operations for five (5) new impatient floors in newest addition to MGH.
- Accountable for deliverables to enhance administrative support.
- Accountable for the management of critical inpatient supplies for the neurosciences and oncology service lines/$250M Budget.
- Troubleshoots and resolve operational issues as they arise.
- Liaison to other Hospital departments on behalf of PCS
- Operational expert on hospital operations/On-Call Administrator.
Lead Coordinator
Beth Israel Deaconess Medical Center
04.2004 - 11.2009
- Supervised 8 FTEs who complete patient placement functions
- System Administrator ADT Informatics
- Trainer on Meditech Clinical Computing products encompassing Patient Financial Services
- BIDMC Designated Disaster Registration Leader - FEMA certification.
Bed Manager
Beth Israel Deaconess Medical Center
10.2000 - 04.2004
- Supervised 12 FTEs who complete full cycle front-end revenue processes
- System Administrator ADT Informatics; wrote and modified Meditech NPR reports
- Trainer on Meditech Clinical Computing products encompassing Patient Financial Services, Bed Management and Outpatient Registration
- Investigates and overrides level of care errors within the billing system hospital-wide
- Performed multiple project management initiatives around Clinical Information Systems.
Interim Director of Operations, Service Line Manager, Facilities Administration
Beth Israel Deaconess Medical Center
02.1998 - 10.2000
- Reporting to the Vice President of Facilities Administration performed full-cycle project management
- Supported physician and administrative leaders, providing project management in the identifying of cost and efficiency opportunities.
Vice President, Administrative Services
Metropolis Security Services, Inc.
09.1996 - 01.1998
Director of Shelter+Care/Property Manager
Maloney Properties, Inc.
08.1993 - 09.1996
Director of HRIS & Business Services
Westminster-Willard Housing Management
09.1989 - 08.1993
Assistant Director, Property Management
Westminster-Willard Housing Management
10.1988 - 09.1989
Education
Certified Financial Manager -
05.1995
Certified Occupancy Specialist -
04.1995
Low Income Housing Tax Credit Training -
01.1995
Certification in Management & Marketing -
01.1995
Skills
- Team Leadership
- Collaboration
- Development/Job Coaching
- Full Cycle HR Generalist/Employee Relations
- HRIS PeopleSoft ATS & Job Fair Planning
- Financial Management & Revenue Cycle Reporting
- Legal Research & Governmental Regulatory Compliance/Paralegal
- Westlaw & LexisNexis Legal Research
- Inventory Control
- Information Technology/Trainer in Microcomputer-applications
- Project Management/Organizing and analyzing data and outcomes/LEAN
- Advanced end-user Microsoft Applications/Data Base management
- Public Speaking & Presentations
- MS Professional (Word, Excel, Access, and PowerPoint)
- Various accounting systems
- MEDITECH Clinical Applications (ADT, Billing, POE, Registration, Lab, Pharmacy & ITS)
- ECLIPSYS Access Manager (ADT, Billing, Registration, charges)
- Software Implementation
- Digital Transformation
Education
Roxbury Community College, 1984
Associate of Science Property & Facilities Management Program
Community Service
- City of Brockton, Brockton, MA, Commissioner & Chairman, Brockton Diversity Commission, 01/16 - 05/23.
- Southeastern Regional Vocational School District, Easton, MA, Vice Chair, School Committee Member; Chair, Personnel and Policy Committees, 12/15, present
- Haitian Community Partners Foundation, Inc., Brockton, MA, Vice President, Board of Directors, 03/15 - 12/20
- Cape Verdean Association Of Brockton, Inc., Brockton, MA, Board Member, Chair of Personnel Committee, 01/15 - 11/23
Timeline
Executive Director - Haitian Community Partners Foundation, Inc.
01.2021 - 08.2024
Principal Consultant - Tony Branch Business Solutions
10.2015 - 01.2021
Administrative Operations Manager - Massachusetts General Hospital
11.2009 - 10.2015
Lead Coordinator - Beth Israel Deaconess Medical Center
04.2004 - 11.2009
Bed Manager - Beth Israel Deaconess Medical Center
10.2000 - 04.2004
Interim Director of Operations, Service Line Manager, Facilities Administration - Beth Israel Deaconess Medical Center
02.1998 - 10.2000
Vice President, Administrative Services - Metropolis Security Services, Inc.
09.1996 - 01.1998
Director of Shelter+Care/Property Manager - Maloney Properties, Inc.
08.1993 - 09.1996
Director of HRIS & Business Services - Westminster-Willard Housing Management
09.1989 - 08.1993
Assistant Director, Property Management - Westminster-Willard Housing Management
10.1988 - 09.1989
National Center for Housing Management - Certified Occupancy Specialist,
Boston Capital - Low Income Housing Tax Credit Training,
Institute of Real Estate Management (IREM) - Certification in Management & Marketing,
National Center for Housing Management - Certified Financial Manager,
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