Tony Brown
Brooklyn,NY
Summary
Energetic bilingual Director successful at motivating and building positive team dynamics to accomplish goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company’s success. Searching for new opportunities in the New York City area.
Overview
11
11
years of professional experience
Work History
Facilities Director
Albany Care
09.2022 - 08.2024
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Communicated with Executive Director and department leaders regarding upcoming repairs and projects.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
- Conducted regular facility inspections to identify repair needs or improvements.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and residents.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established team priorities, maintained schedules and monitored performance.
- Controlled costs to keep business operating within budget and increase profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Radiology Assistant
Advocate Christ Medical Center
04.2019 - 09.2022
- Coordinated with other healthcare personnel to deliver quality patient care.
- Complied with HIPAA and company regulations to maintain confidentiality regarding patient health data and medical records.
- Upheld high level of service to patients by assisting in different ways, displaying professionalism and responding appropriately to questions and concerns.
- Explained imaging procedures to patients, offering comfort and assistance.
- Communicated test results to physicians and other healthcare professionals.
Telecommunications Specialist
Advocate South Suburban Hospital
02.2014 - 04.2019
- Maintained up-to-date knowledge of emergency call procedures.
- Attended safety training meetings to learn procedures for handling medical and fire emergency calls.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Performed quality assurance on systems to confirm optimal performance.
- Connected callers with appropriate professional, department, or business.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Education
Business Management - Management
South Suburban College of Cook County
South Holland, IL06.2024
Skills
- Operational Efficiency
- Analytical Thinking
- Customer Service
- Crisis Management
- Recruiting and Hiring
- Workflow Schedules
- Strategic Planning
Timeline
Facilities Director
Albany Care
09.2022 - 08.2024
Radiology Assistant
Advocate Christ Medical Center
04.2019 - 09.2022
Telecommunications Specialist
Advocate South Suburban Hospital
02.2014 - 04.2019
Business Management - Management
South Suburban College of Cook County
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