Summary
Overview
Work History
Education
Skills
Timeline
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Tony Byrd

Frankfort,IN

Summary

Dynamic leader and former Owner of Tony a Byrd Agency Inc., adept in policy analysis and fostering customer relations, significantly increased client retention through exceptional service and strategic marketing. Demonstrated expertise in regulatory compliance and claims management, enhancing operational efficiency and brand visibility. Skilled in decision-making and effective communication, driving agency success.

Overview

10
10
years of professional experience

Work History

Owner of Insurance Agency

Tony a Byrd Agency Inc.
01.2015 - Current
  • Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
  • Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
  • Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
  • Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.

Education

Associate of Science - Business Administration

Indiana Business Schoolq
Lafayette, IN
05.1990

Insurance License

Indiana Insurance School
Indianapolis, IN
01.1990

High School Diploma -

Frankfort Senior High School
Frankfort, IN
05.1985

Skills

  • Policy analysis
  • Staff Development
  • Underwriting knowledge
  • Claims Management
  • Customer Relations
  • Sales Leadership
  • Cost Reduction
  • Consulting
  • Excellent Communication
  • Effective Communication
  • Decision-Making

Timeline

Owner of Insurance Agency

Tony a Byrd Agency Inc.
01.2015 - Current

Associate of Science - Business Administration

Indiana Business Schoolq

Insurance License

Indiana Insurance School

High School Diploma -

Frankfort Senior High School
Tony Byrd