Tony Chau
Summary
Adept at enhancing operational efficiency and workplace safety, I leveraged my strong work ethic and mechanical aptitude at Rivulis Irrigation to streamline shipping processes and reduce errors by 30%. My collaborative approach and communication abilities fostered team unity and ensured adherence to OSHA compliance, significantly improving project outcomes and customer satisfaction. Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Enthusiastic and skilled Clerk knowledgeable about shipping and receiving, inventory management and carrier relations. Focused on accurate recordkeeping and materials movement for reliability and speed. Experienced with database, ERP and word processing software. Organized Shipping Clerk offers [Number]-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales.
Overview
29
29
years of professional experience
Work History
Shipping and Receiving Clerk
Rivulis Irrigation
07.2022 - Current
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
- Reviewed order data to verify transactions and shipping dates.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Enhanced warehouse organization by implementing a barcode tracking system for incoming shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
- Collaborated effectively with cross-functional teams to resolve discrepancies in orders or address any issues promptly.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
- Analyzed data to prepare reports and identify process improvements.
- Promoted a culture of continuous improvement by sharing best practices amongst team members and encouraging feedback on process enhancements.
- Established strong relationships with suppliers to ensure timely deliveries of goods, mitigating potential delays or stockouts that could impact customer satisfaction.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
- Spearheaded initiatives aimed at reducing lead times for outbound shipments using data-driven insights into carrier performance and transit times.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings without compromising service quality.
- Implemented lean principles within the warehouse environment to eliminate waste from operations while maintaining high-quality standards consistently.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Conducted research to address shipping errors and packaging mistakes.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Partnered with representatives from different carriers to arrange materials shipments.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Sweep and maintain warehouse area .
-
Production Leader
Multi Pack
09.2020 - 03.2022
- Improved safety record by implementing robust safety protocols and conducting regular safety audits.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Monitored workers on site during production activities for safety procedures compliance.
- Kept records of equipment, budgets, deliveries and supplies and made paperwork available to management for evaluation.
- Evaluated manufacturing equipment for safety and functionality with regular inspections and preventative maintenance.
- Conducted root cause analysis on production issues, working closely with relevant teams to develop and implement effective solutions.
- Increased production efficiency by implementing lean manufacturing techniques and streamlining processes.
- Reduced production downtime through effective scheduling, maintenance planning, and resource allocation.
- Mentored junior team members in their professional development by providing guidance on best practices and career growth opportunities.
- Managed daily operations to ensure timely delivery of products while maintaining strict quality standards.
- Oversaw capital expenditure projects related to equipment upgrades or expansions, ensuring successful completion within budget constraints.
- Optimized inventory levels with careful planning, forecasting, and supplier relationship management.
- Enhanced product quality by closely monitoring production processes and implementing corrective actions as needed.
- Led cross-functional teams to identify areas of improvement within the production line and implement necessary changes.
- Developed a high-performing team through targeted training programs and ongoing performance management.
- Boosted employee morale by fostering a culture of open communication, recognition, and continuous improvement.
- Collaborated with engineering teams to develop new products, ensuring smooth transition from prototyping to full-scale production.
- Implemented cost-saving initiatives in the production process, resulting in significant financial savings for the company.
- Championed sustainability initiatives within the facility by identifying opportunities for waste reduction, recycling programs, or energy-efficient practices implementation.
- Streamlined workflows for increased productivity by identifying bottlenecks and implementing appropriate solutions.
- Maintained organized work area by cleaning and removing hazards.
- Prepared reports and technical documentation of day-to-day production processes.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected products and machines to maintain quality and efficiency.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Adjusted machines to increase productivity for runs.
- Collaborated with other departments to optimize production workflows.
- Assembled products according to changing daily work orders and specific customer needs.
- Reviewed production schedules and streamlined processes.
- Performed general equipment maintenance and repair to minimize downtime.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
Overnight Stocker and Receiver
Home Depot
09.2019 - 09.2020
- Improved store efficiency by accurately stocking shelves and maintaining product organization overnight.
- Provided backup support at checkout lanes during high-volume periods to minimize customer wait times during overnight hours.
- Assisted with special projects or displays as needed, ensuring timely completion and alignment with store goals.
- Contributed to a positive team atmosphere, consistently lending assistance when needed for timely task completion.
- Conducted regular checks on expiration dates of perishable items, removing expired products from shelves in compliance with health regulations.
- Reduced out-of-stock incidents by promptly unloading delivery trucks and efficiently sorting received goods.
- Collaborated with team members to complete large-scale restocking projects within tight deadlines.
- Supported daytime staff by preparing the store for daily operations with neatly arranged merchandise displays.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Promoted a safe work environment by adhering to company protocols and promptly reporting any hazards or concerns.
- Assisted in inventory management, conducting regular audits and addressing discrepancies to ensure accurate stock levels.
- Enhanced customer experience by keeping shelves fully stocked and ensuring products were easily accessible.
- Optimized endcap displays for increased sales potential while adhering to company guidelines for product presentation standards.
- Ensured proper storage of perishable items, adhering to company guidelines and food safety regulations.
- Streamlined receiving processes by quickly unpacking shipments, verifying contents against invoices, and properly documenting discrepancies.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Utilized store equipment, such as pallet jacks and forklifts, in a safe and efficient manner to transport merchandise from the backroom to sales floor.
- Increased overall store cleanliness by sweeping, mopping, and dusting during overnight shifts.
- Maximized available floor space for merchandising through efficient backroom organization and inventory maintenance procedures.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reviewed order data to verify transactions and shipping dates.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Managed timely and effective replacement of damaged or missing products.
- Greeted store customers and discussed needs.
- Recorded daily activities for inventory control.
- Received new stock and input values into computer system.
- Noted unsafe components inside packages and discussed concerns with supervisors.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Updated merchandise pricing to match new values and special promotional rates.
- Safely and securely loaded items to prevent damage during transport.
- Completed inventory accounts to keep records current and promote accurate ordering.
Janitorial Assistant
Federal Correctional Institution
10.2015 - 05.2019
- Enhanced cleanliness by performing regular sweeping, mopping, and vacuuming tasks.
- Improved overall appearance of the facility with thorough dusting and polishing procedures.
- Maintained a healthy environment by disinfecting surfaces and removing trash daily.
- Promoted safety by promptly addressing spills and other potential hazards.
- Collaborated effectively with staff to accommodate special event setups and teardowns, ensuring a seamless experience for guests.
- Assisted with inventory management for cleaning supplies, ensuring adequate stock levels.
- Assisted in the training of new janitorial assistants on department policies, procedures, and safe work practices.
- Reduced complaints by proactively addressing concerns related to cleanliness or maintenance needs from staff and visitors alike.
- Managed time efficiently while adhering to a strict schedule of daily, weekly, and monthly cleaning tasks to keep facilities looking their best at all times.
- Increased customer satisfaction by consistently maintaining restrooms in pristine condition.
- Provided exceptional customer service to all facility visitors by promptly addressing their needs or directing them to the appropriate staff member for assistance.
- Complied with all applicable regulations regarding sanitation practices, which contributed to passing routine health inspections.
- Contributed to efficient operations by assembling and disassembling necessary janitorial equipment.
- Demonstrated attention to detail by identifying and addressing minor maintenance issues before they escalated.
- Supported team members in completing large-scale cleaning projects on time and within budget constraints.
- Provided support during emergency situations, executing evacuation plans when necessary or assisting with cleanup after incidents occurred.
- Implemented green cleaning practices when possible, such as utilizing eco-friendly products and recycling waste materials.
- Saved company resources by monitoring energy usage such as turning off lights when not in use or reporting malfunctioning equipment for repair.
- Preserved the life of flooring materials through proper care, including waxing and buffing as needed.
- Liaised effectively with supervisors to report any observed safety hazards or structural deficiencies within the facility that required immediate attention.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Maintained floor cleaning and waxing equipment.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Supervised supplies in inventory and submitted reorder requests.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Operated buffers and burnishers to clean and polish floors.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Commercial Janitorial Cleaner
Jani King Commercial Cleaning
05.1995 - 02.1998
- Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
- Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
- Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
- Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.
- Aided in maintaining inventory control by monitoring supply levels and requesting necessary replenishment when needed.
- Upheld strict standards of confidentiality when working in sensitive areas such as executive offices and secure facilities.
- Maintained a healthy environment through thorough disinfection of high-touch surfaces and restrooms.
- Optimized workflow efficiency by strategically organizing tasks based on priority and time constraints without sacrificing quality results.
- Maintained company reputation for reliability through consistent punctuality, professionalism, and commitment to meeting expectations on every job assignment.
- Improved overall appearance of the facility by performing regular deep-cleaning tasks such as floor waxing, carpet shampooing, and window washing.
- Streamlined operations by developing effective cleaning routines tailored specifically for each area within the facility.
- Ensured a polished first impression for visitors with meticulous attention to detail in cleaning entryways, lobbies, and reception areas.
- Increased building safety by promptly addressing spills and other hazards with appropriate cleaning techniques.
- Enhanced team morale by fostering a positive and supportive atmosphere among janitorial staff members, leading to increased productivity and job satisfaction.
- Contributed to a positive customer experience by ensuring clean and orderly common areas in commercial spaces.
- Demonstrated flexibility by adapting to changing priorities and adjusting work schedules as needed for special events or emergency situations.
- Assisted in reducing maintenance costs through proactive identification of potential issues and timely reporting to management.
- Supported sustainability efforts by utilizing eco-friendly cleaning products and implementing waste reduction practices.
- Supported the facility''s maintenance team by assisting with minor repairs, painting, and other tasks as needed to keep the building in top condition.
- Cleaned building floors by sweeping, mopping, and scrubbing floors.
- Handled equipment, chemicals, and materials properly and with caution.
- Disinfected restrooms, kitchens and other common areas to remove bacteria and maintain hygiene standards.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Refilled soap dispensers and air fresheners in [Number] bathrooms.
- Maintained clean, neat, and professional entrances.
- Used steam cleaners and vacuum cleaners to clean floors and carpets.
- Operated industrial washing machines and dishwashers to clean linens and dishware.
- Adhered to company policies for appearance, thoroughness, and facility security.
- Developed and maintained cleaning schedules to clean designated areas and manage shifts.
- Kept building entryway glass clean and polished for professional presentation.
- Organized and used industrial cleaning products following strict safety procedures.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
GED -
Mission Bay High School
San Diego, CA06.1989
Skills
- Communication abilities
- Health and safety
- Floor cleaning
- Restroom Care
- Waste disposal
- Chemical Handling
- Window Washing
- Carpet Maintenance
- Sweeping Techniques
- Dusting proficiency
- Pressure Washing
- Stain Removal
- Attention to Detail
- Responsible and Dependable
- Cleaning and sanitizing
- Customer service-focused
- Floor Cleaning and Buffing
- Team Collaboration
- Custodial machine operation
- Skilled housekeeper
- Client Communication
- Maintenance
- Employee Training
- Strong Work Ethic
- Sweeping and Mopping
- Hand and Power Tool Operation
- Adaptable and Flexible
- Trash Collection and Removal
- Safety Standards and Protocols
- Basic Mathematics
- Trash Collection
- Restroom Servicing
- Quality Control
- Carpet Steaming and Shampooing
- Mechanical Aptitude
- OSHA Compliance
- Floor Polishing and Buffing
Timeline
Shipping and Receiving Clerk
Rivulis Irrigation
07.2022 - Current
Production Leader
Multi Pack
09.2020 - 03.2022
Overnight Stocker and Receiver
Home Depot
09.2019 - 09.2020
Janitorial Assistant
Federal Correctional Institution
10.2015 - 05.2019
Commercial Janitorial Cleaner
Jani King Commercial Cleaning
05.1995 - 02.1998
GED -
Mission Bay High School
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