Tony Chung
Torrance,CA
Summary
Proven Warehouse and E-Commerce Manager with a track record of optimizing fulfillment strategies to boost profits.Excels in product management and decision-making, ensuring seamless inventory control and customer satisfaction. Demonstrated ability to enhance order processing efficiency, leveraging skills in e-commerce platforms and time management.
Overview
4
4
years of professional experience
Work History
Warehouse and E-Commerce Manager
SOM Inc.
01.2022 - 10.2024
- Analyzed sales trends, identifying opportunities for growth and proactively addressing underperforming categories or products.
- Optimized e-commerce fulfillment strategy to minimize costs while maximizing profits and customer satisfaction.
- Managed inventory control processes for seamless order fulfillment and customer satisfaction.
- Built relationships with customers and community to establish long-term business growth.
Warehouse Assistant and Delivery Driver
Moon's Beauty Supply
10.2020 - 01.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
Education
Associate of Arts - Business
Coastline College
Fountain Valley, CA06-2019
Skills
- Product Management
- Order Fulfillment
- E-commerce Platforms
- Inventory Tracking
- Customer Order Management
- Time Management
- Customer Billing
- Decision-Making
Languages
English
Korean
Spanish
Timeline
Warehouse and E-Commerce Manager
SOM Inc.
01.2022 - 10.2024
Warehouse Assistant and Delivery Driver
Moon's Beauty Supply
10.2020 - 01.2022
Associate of Arts - Business
Coastline College