Tony Collier
Dallas,TX
Summary
Self-motivated former professional athlete with extensive experience in leadership positions and working with teams. Manages time efficiently and works well under pressure. Enthusiastic young man dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Committed to helping others through effective time management, good communication and motivation. I consider myself hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help achieve company goals. I am big on organization and being dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals. Experience being a dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
Work History
Professional Athlete
Canadian Football League
2023.05 - 2023.06
- Attended all practices, meetings, and workouts on time.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Trained extensively and observed proper nutrition for weeks leading up to national-level fitness competitions.
- Demonstrated strong leadership and communication skills, effectively motivating and encouraging peers.
- Competed in multiple state and regional competitions, achieving top results.
- Collaborated with coaches, nutritionists and physiotherapists to support continuous improvement.
- Followed comprehensive nutrition plan to optimize performance and meet dietary goals.
- Utilized advanced data analysis techniques to optimize performance.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Maintained professionalism when attending charity, sporting and media events as team representative.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
- Developed and maintained key relationships fellow athletes, coaching staff, and school administrators and professors.
- Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Determined areas in need of improvement and optimized strategies to strengthen performance.
- Collaborated with teammates and coaches to build relationships and create cohesive team environment.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Adapted quickly to changing game plans and strategies.
- Followed instructions from coaches to execute consistent and effective results.
Retail Sales Associate
Nike Factory Outlet
2022.09 - 2023.05
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Seasonal Retail Associate
Nike
2022.03 - 2022.06
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Promoted offerings by expression passion for company brand, products, services and solutions to customers.
- Worked with loss prevention in monitoring shopper behavior.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Utilized upselling techniques to promote additional products and increase sales.
Paint Department Associate
Home Depot
2019.01 - 2019.09
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Utilized company website and vendor catalogs to locate special order items for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Seasonal Worker
UPS
2018.10 - 2018.12
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Followed safety procedures and regulations to protect packages and vehicles.
Education
Bachelors Of Arts - Liberal Arts And Sciences
University of New Mexico
Albuquerque, NMAssociates Degree - Sociology
College of The Canyons
Valencia, CA05.2019
Skills
- Professional Relationships
- Academic Standards
- Task Management
- Service Quality
- Corrective Actions
- Retail Store Operations
- Listening Skills
- Money Handling
- Customer Service
- Cash Register Operation
- Policy and Procedure Adherence
- Excellent People Skills
- Communications
- Punctual and Dependable
- Critical Thinking
Timeline
Professional Athlete
Canadian Football League
2023.05 - 2023.06
Retail Sales Associate
Nike Factory Outlet
2022.09 - 2023.05
Seasonal Retail Associate
Nike
2022.03 - 2022.06
Paint Department Associate
Home Depot
2019.01 - 2019.09
Seasonal Worker
UPS
2018.10 - 2018.12
Bachelors Of Arts - Liberal Arts And Sciences
University of New Mexico
Associates Degree - Sociology
College of The Canyons
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