Tony Conner
Bassett,VA
Summary
To secure a position with a company where my education and skill set will contribute to the growth of the company and that will also continue to push my limits and learning capacity. Results driven accustomed to overseeing operations with strong attention to detail. History of meeting demanding group objectives through employee training, motivation and performance management. Working knowledge of optimal practices and safety behaviors for myself as well as my employees.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Area Manager
Goodyear Manufacturing
07.2021 - Current
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed multiple projects simultaneously, ensuring timely completion and adherence to quality standards.
- Reduced operational costs with thorough budget analysis and strategic resource allocation.
- Optimized staff scheduling by analyzing workload requirements, reducing labor costs without sacrificing service quality or employee satisfaction.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
- Implemented safety protocols to maintain a secure work environment for employees and customers.
- Improved employee productivity through effective training programs and performance evaluations.
- Collaborated with upper management on strategic planning initiatives, aligning departmental objectives with overall company goals.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Developed processes to save on costs and prevent losses.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Owner Operator/Independent Contractor
Conner Logistics and Warehousing
01.2018 - 06.2021
- Own and operate trucking business
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Generated revenues yearly and effectively capitalized on industry growth.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Owner and Operator
Linedrive logistics
04.2017 - 01.2018
- Manage all daily operation
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
OTR Truck Driver
Continental express
08.2015 - 04.2017
- Over the road truck driver
- Made sure that deliveries were on time for scheduled appointments.
- Maintained accurate driving records in accordance with federal laws and regulations.
- Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.
- Maintained compliance with federal regulations through diligent adherence to hours of service requirements and regular safety checks.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Inspected vehicles and completed routine maintenance to keep equipment in good working order.
- Delivered goods to customers both locally and long distance.
- Safely navigated challenging weather conditions, utilizing defensive driving techniques to ensure timely delivery without compromising safety.
- Contacted customers to report delayed delivery times.
- Communicated regularly with dispatcher to provide updates on delivery times.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Charted out upcoming routes with GPS technology and maps.
- Contacted dispatch to report delivery incidents and determine best methods for resolution.
Shipping and Receiving Supervisor
Unarco Industries
10.2014 - 07.2015
- Shipping and receiving
- Optimized storage space usage by organizing inventory according to product type and frequency of use.
- Fostered a positive workplace culture by promoting open communication, teamwork, and recognition of individual achievements within the shipping and receiving team.
- Evaluated employee performance regularly, providing constructive feedback that led to improved productivity and job satisfaction among team members.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Facilitated smooth transitions during shift changes by creating comprehensive handover notes detailing pending tasks and potential issues.
- Oversaw loading dock operations, maintaining a safe environment and preventing accidents or delays during peak hours.
- Coordinated with multiple departments for seamless order fulfillment, enhancing cross-functional collaboration within the company.
- Reduced order errors through meticulous attention to detail in the verification of incoming and outgoing shipments.
- Managed inventory levels effectively through regular audits, adjustments, and communication with suppliers.
- Boosted customer satisfaction by ensuring accurate shipment tracking and timely delivery updates.
- Ensured compliance with all relevant regulations by maintaining up-to-date knowledge of industry standards.
- Reduced overtime hours by allocating resources effectively and prioritizing tasks based on urgency and importance.
- Improved team performance with regular training sessions on safety procedures, equipment operation, and time management.
- Implemented cost-saving measures that reduced overall shipping expenses without compromising quality or timeliness of deliveries.
- Developed strong relationships with carriers to secure competitive rates for transportation services.
Tax Preparer
Liberty tax services
10.2009 - 06.2014
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Assessed client tax situations to determine best filing options.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Educated clients on tax planning strategies, helping them save money in future years.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Facilitated communication between clients and IRS or state tax agencies, resolving discrepancies and ensuring accurate filings.
- Handled complex cases involving small business owners, self-employed individuals, and those with investments or rental properties, showcasing versatility in expertise within the field of taxation.
- Reduced errors through meticulous review of financial documents and double-checking calculations.
- Managed multiple deadlines efficiently, ensuring all clients'' taxes were filed on time without compromising quality or accuracy.
- Researched complex tax issues utilizing online resources and professional tax software.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
Welder Foreman Efficiency Coordinator
ABB
01.2007 - 12.2010
- Welder
- Shipping and receiving
- Facilitated continuous improvement initiatives within the team, driving innovation in welding techniques and processes.
- Managed a team of welders, ensuring timely project completion and high-quality workmanship.
- Troubleshot issues related to equipment or workflow inefficiencies, implementing effective solutions promptly.
- Collaborated with other foremen to streamline workflows for improved efficiency across teams.
- Maintained thorough documentation of project progress, ensuring transparency between management and stakeholders.
- Mentored junior welders, sharing valuable industry knowledge and fostering a skilled workforce.
- Coordinated with project managers to ensure accurate material procurement and allocation for projects.
- Conducted employee evaluations based on quality metrics derived from completed projects as well as adherence to company policies regarding timelines and safety procedures.
- Utilized lean manufacturing principles to optimize production processes while minimizing costs and waste generation within the team''s operations area.
- Led cross-functional teams on complex projects, streamlining communication and promoting efficient collaboration.
- Established strong relationships with suppliers, negotiating favorable pricing terms for materials acquisition.
- Evaluated staff performance regularly, providing constructive feedback to improve skills and productivity.
- Reduced workplace accidents by enforcing strict safety protocols and conducting regular safety training sessions.
Operations Manager
United Tarping Inc
08.2003 - 12.2007
- Site Manager
- Daily operations
- Employee relations
- Inventory control and analysis
- AP/AR
- Business Forecasting
- Employee Scheduling
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upselling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Implemented quality control systems to boost overall product consistency and reliability.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
HR manager
United Tarping Inc
08.2003 - 12.2007
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Improved workplace culture through the development and implementation of diversity initiatives.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Facilitated organizational change through effective communication and collaboration with senior management.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
Manager
Hills Tavern Inc
01.1996 - 01.2004
- AP/AR
- Restaurant and bar manager
- Payroll
- Inventory control
- Ordering stock
- Customer service
- Human Resources
- Entertainment booking
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Education
Master of Science - Business Administration And Management
Strayer University
Washington, DC01.2013
Bachelor of Science - Accounting
Strayer University
05.2010
Skills
- Inventory Management
- Ap/AR
- Shipping and Receiving
- Scheduling
- Customer Service
- Profit and Loss
- Restaurant Management
- Accounts Payable
- Accounts Receivable
- Budgeting
- Financial Analysis
- Payroll
- Account Reconciliation
- Pricing
- Management
- General Ledger Reconciliation
- Forecasting
- Analysis skills
- Computer literacy
- Supervising experience
- Data collection
- Commercial driving
- Retail management
- Merchandising
- Marketing
- Sales
- Serving
- Store management
- Oil change
- Logistics
- Dispatching
- Warehouse management system
- Customer support
- Social media management
- Upselling
- Auto service management
- Financial Report Writing
- Tax Experience
- Office Management
- Manufacturing
- Succession planning
- Quality control
- Interviewing
- Cash handling
- Recruiting
- Windows
- Heavy lifting
- Forklift
- Microsoft Publisher
- ERP systems
- Economic development
- Constant Contact
- Calipers
- Conflict management
- Production planning
- Documentation review
- Communication skills
- OSHA
- Continuous improvement
- Human Resources Management
- Supply Chain
- Purchasing
- SAP
- Production Management
- Staff Management
- Operations Management
- Relationship building and management
- Team Development
- Performance Management
- Staff Training and Development
- Staff Training
- Controlling costs
- Process Improvement
- Customer Relationship Management
- Staff Development
- Staff Scheduling
- Talent review
- Business development and planning
- Lean Manufacturing
- Facility Inspections
- Supply Chain Management
- Recruitment and hiring
- Order Management
- Training and coaching
- Conflict Management
- Attention to Detail
- Leadership skills
- Operations Improvements
- Policies and Procedures
- Customer Relations
- Staff Supervision
- Business Administration
- Report Preparation
- Recruiting and Hiring
- Interpersonal Communication
- Operations Oversight
- Performance Oversight
- Human Resource Management
- Profitability Optimization
- Workforce Development
Certification
- CDL
- CDL A
- Air Brake Endorsement
- Driver's License
- Tanker Endorsement
Assessments
- Supervisory Skills: Directing Others, Highly Proficient, 03/01/19, Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.
- Project Management Skills: Time Management, Proficient, 03/01/20, Prioritizing and allocating time to effectively achieve project deliverables
- Project Management Skills: Budgeting, Expert, 03/01/20, Managing project budgets by appropriately allocating and monitoring financial resources.
- Management & Leadership Skills: Planning & Execution, Proficient, 03/01/20, Planning and managing resources to accomplish organizational goals.
- Warehouse Shift Leader, Highly Proficient, 07/01/20, Supervising warehouse staff and maintaining safety and security standards
- Management & Leadership Skills: Impact & Influence, Proficient, 07/01/20, Adapting leadership style to accomplish goals using rational or emotional appeal.
- Medical Billing, Familiar, 04/01/20, Understanding the procedures and forms used for medical billing.
- Supervisory Skills: Motivating & Assessing Employees, Proficient, 08/01/20, Motivating others to achieve objectives and identifying improvements or corrective actions.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Area Manager
Goodyear Manufacturing
07.2021 - Current
Owner Operator/Independent Contractor
Conner Logistics and Warehousing
01.2018 - 06.2021
Owner and Operator
Linedrive logistics
04.2017 - 01.2018
OTR Truck Driver
Continental express
08.2015 - 04.2017
Shipping and Receiving Supervisor
Unarco Industries
10.2014 - 07.2015
Tax Preparer
Liberty tax services
10.2009 - 06.2014
Welder Foreman Efficiency Coordinator
ABB
01.2007 - 12.2010
HR manager
United Tarping Inc
08.2003 - 12.2007
Operations Manager
United Tarping Inc
08.2003 - 12.2007
Manager
Hills Tavern Inc
01.1996 - 01.2004
Master of Science - Business Administration And Management
Strayer University
Bachelor of Science - Accounting
Strayer University
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