Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tony Cornell II

Springfield

Summary

Dynamic Inside Sales Representative with ABC Supply, recognized for enhancing customer satisfaction and driving sales growth through relationship building and expert product knowledge. Proven ability to negotiate favorable terms and upsell effectively, while mentoring peers and collaborating across departments to optimize sales strategies. Committed to delivering tailored solutions and exceptional service.

Developed exceptional sales and customer service skills in fast-paced, client-focused environment. Excelled in using CRM software and data analysis to understand and meet customer needs. Seeking to transition into new field, leveraging strong background in relationship building and problem-solving.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

3
3
years of professional experience

Work History

Inside Sales Representative

ABC Supply
09.2022 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
  • Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
  • Set up new accounts, established customer credit and set up payment methods.
  • Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.

Education

High School Diploma -

Springfield High School
Springfield, OH
05-2019

Skills

  • Customer service

  • Attention to detail

  • Product knowledge

  • Adept multi-tasker

  • Upselling and cross selling

  • Email and phone etiquette

  • Motivated professional

  • Data entry

Timeline

Inside Sales Representative

ABC Supply
09.2022 - Current

High School Diploma -

Springfield High School

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