Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Tony Daly

Cincinnati,OH

Summary

Highly motivated Business professional with strong leadership behaviors and proven track record of delivering high level results with implementation of a continuous improvement model to strive toward stretch objectives

Overview

20
20
years of professional experience
1
1
Certification

Work History

Casualty Claims Manager

Encova Insurance
07.2009 - Current
  • Coach, mentor and develop claims associates to deliver a high quality claims experience through consistent adherence to corporate policies, procedures, best practices and regulations
  • Develop action plans for employee growth and goal aspirations
  • Collaborate with other departments in the organization to create a One Team atmosphere
  • Interview candidates for open positions in department
  • Facilitate training for new hires with proper onboarding
  • Complete performance reviews using a 360 approach
  • Build a culture of positive associates to strive toward the company vision and mission statement




Claims Adjuster

Progressive Insurance
03.2003 - 07.2009
  • Handled all aspects of claim including liability, coverage, auto estimating, subrogation and bodily injury
  • Member of catastrophe team

Education

BBA - Management Information Systems And Finance

Ohio University
Athens, OH
05.2002

Skills

  • Customer Experience
  • Leadership Capabilities
  • Problem Solving
  • Strategic Planning
  • Employee Development
  • Relationship Building

Certification

CPCU, AIC, AIC-M

Affiliations

Board member for non-profit agency Brighter Days for Kids

Member of Arbitration Forums

Timeline

Casualty Claims Manager

Encova Insurance
07.2009 - Current

Claims Adjuster

Progressive Insurance
03.2003 - 07.2009

BBA - Management Information Systems And Finance

Ohio University

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Tony Daly