Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Professional Sales Executive with a background in logistics. Motivated transportation manager with demonstrated knowledge and proven skills in enhancing productivity, efficiency and bottom-line profits with forward-thinking leadership. Bringing 12 years of experience in field and ready to take on challenging, growth-oriented role.
Overview
16
16
years of professional experience
Work History
Executive Sales Manager
PCT Logistics
08.2019 - Current
Contacting potential distributors across the country to establish rapport and arrange meetings.
Planning and overseeing new marketing initiatives.
Researching organizations and individuals to find new opportunities.
Increasing the value of current customers while attracting new ones.
Finding and developing new markets and improving sales.
Independently identify, generate, and close new sales opportunities through both inside and outside sales.
Drive sales through new business development and existing account optimization.
Managed relationships with wine distributors across the US to identify opportunities, negotiate rates, initiate customer relationships, and bid for new business.
Developed and managed new and existing customer rates as well as customer service issues for all customers.
Cold calling, customer targeting to build lanes as our trucks demanded for corporate growth.
Sold LTL refrigerated wine consolidation services to distributors and wineries across the country.
Sold last mile refrigerated services.
Site Manager
LKQ Corporation
08.2018 - 02.2019
Comply with all safety standards and requirements to assure a safe and hazard-free warehouse environment with focus on safe driving and injury prevention
Utilize concepts to ensure efficient flow of products/materials through the warehouse with minimum waste and to provide an organized, safe and clean workplace
Ensure accuracy of inventory records by participating with the Supply Chain team in ongoing management of branch inventory to provide guidance and leadership to branch personnel concerning inventory management practices
Key Metrics relative to inventory, which include inventory shrinkage, inventory turns and fill rate percent, to maintain accurate records of finished goods inventory
Recruit, train, coach and motivate my qualified warehouse staff; instill the desire to provide customers with excellent service, courteous treatment and quality products
Manage branch labor such that customer requirements can be met with minimal overtime to meet budgeted labor costs
Monitoring branch expenditures on purchases of materials, products, equipment and utilities to ensure cost controls are in place and remain within budget amounts.
West Coast Markets Lead
Knight Transportation
12.2016 - 07.2018
Manage over 350 regional accounts across the country and develop new business/lane opportunities.
Develop and oversee customer retention campaigns and promotions.
Confirm every order that is shipping or in route to ensure the loads are planned for on time pickup and delivery.
Notify any parties of issues, breakdown, accidents/incidents
Monitor HOS continuously; train drivers how to better manage their HOS and planning
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Sales Manager
LKQ Corporation
02.2019 - 08.2019
Research and locate new potential customers: business to business visits, cold calling and follow up calls on old customers.
Working with each customer to drive sales and determine what out of our products would fit each customer's needs.
Forecasting
Ensure each customer has “update to date” catalogs and pricing information.
Develop sales reports each month to include: call sheets, customer information, products pitched and outcome of each visit.
Develop strong relationships with each customer and resolve any of their issues quickly.
Manage time and territories to produce sales and hit plant goals each month.
Research all parts, invoice sales and deliver parts if necessary.
Be the front line of customer service and the face for LKQ in my territory.
National Account Manager
Knight Transportation
08.2014 - 01.2016
Manage existing accounts and develop new business/lane opportunities.
Develop and oversee customer retention campaigns and promotions
Confirm every order that is shipping or in route to ensure the loads are planned for on time pickup and delivery
Notify any parties of issues, breakdown, accidents/incidents
Monitor HOS continuously; train drivers how to better manage their HOS and planning
Account productivity and lane development
EDI acceptance and rejection hourly management as well as scheduling and communicating appointments back to customers and vendors.
Driver Manager
Knight Transportation
06.2012 - 08.2014
Utilized managerial and people skills in developing a group of (35 – 40) driving associates
Developed relationships with driving associates and be their point of contact if encounter problems or have questions while on the road
Conduct performance reviews to ensure that each driving associate is performing to their highest potential
Help keep drivers safe and understand what each driving associate is capable of
Track freight to its final destination to ensure on time delivery
Coordinated pick up and deliveries of shipments with driving associates
Managed driver associates, made sure they understood their HOS and time management to ensure on time pick up and deliveries
Manage financial reports as well as performance reviews with each driver weekly
Developed/managed all rates and customer service issues internal and external issues.
Freight Broker - Team Lead
Quaker Transportation - R&R Express DOD
05.2006 - 06.2012
Customer service, handled multiple phone lines assisting with callers needs.
Negotiated rates for service with customers and partner carriers.
Handled many large accounts assuring complete service for customers needs.
Built positive relationships with partner carriers and customers to maximize margins while reducing costs to customers.
Fast paced environment resulting in great analytical problem solving.
Researching organizations and individuals to find new opportunities.
Increasing value of current customers while attracting new ones.
Independently identify, generate, and close new sales opportunities through both inside and outside sales.
Procure capacity and foster relationships with carrier partners.
Manage all aspects of account management for transportation brokerage accounts.
Accurately enter, process and follow up on orders.
Conduct calls with carriers to determine carrier availability and pricing.
Provide consistent and exceptional service levels to contracted carriers and internal customers. Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration.
Education
GED -
Mt. Whitney High School
Visalia, CA
06.1998
Skills
Supply Chain Management
B2B Sales
Client Rapport-Building
Prospecting and Cold Calling
Rate Negotiations
Analytical problem solver
Refrigerated/DRY LTL/FTL Freight Sales and Distribution Services
Transportation Management Systems
ERP/TMS/DAT/ITS/Microsoft Office
Critical Thinking
Account management
New Business Development
Accomplishments
Supervised team of 26 staff members.
Collaborated with team daily to align target rates to help close sales. $10.2 million added growth my first year.