Tony Dollani
Westland,MI
Summary
Driven and ambitious leader with a proven ability to manage multiple tasks and adapt to new challenges. Focused on achieving success through hard work, innovation, and effective leadership. Dedicated to continuous improvement and delivering results in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Property Painting & Maintenance
ProCare Painting
Westland, MI
02.2024 - Current
- Conducted regular property inspections to identify potential issues before they became major problems.
- Managed a team of maintenance professionals for optimal performance and productivity.
- Coordinated with vendors and contractors to ensure high-quality services at competitive prices.
- Enhanced tenant satisfaction, addressing maintenance requests promptly and effectively.
- Reduced repair costs with proactive maintenance strategies and preventive measures.
- Supervised employee performance, preventive maintenance, and safety.
Salesperson
Online Stores
Westland, MI
12.2023 - Current
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
Real Estate Agent
Keller Williams
Northville, MI
11.2023 - 02.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Prepared project presentations and reports to assist senior staff.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
CEO
Olena Transport LLC
Westland, MI
01.2020 - 08.2023
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed strong relationships with clients, leading to increased repeat business and high levels of customer satisfaction.
- Coordinated daily dispatches for improved route efficiency, leading to consistent on-time deliveries.
- Negotiated contracts with new clients, expanding company's reach and increasing number of deliveries.
- Enhanced safety compliance by conducting regular vehicle inspections and maintenance checks.
Truck Owner Operator
Aribet LLC
Cleveland, OH
05.2018 - 03.2020
- Collaborated with other departments for seamless coordination of logistics operations.
- Managed the daily operations of a trucking fleet, ensuring on-time deliveries and optimal resource allocation.
- Initiated performance evaluations for drivers, establishing clear expectations and promoting accountability.
- Maintained accurate records of driver hours, ensuring compliance with DOT regulations and minimizing risk exposure for the company.
- Enhanced safety protocols to minimize accidents and maintain compliance with industry standards.
- Handled emergency situations effectively, coordinating resources to resolve issues quickly while maintaining open communication with affected parties.
Manager
Village Coney Island
Westland, MI
04.2014 - 05.2018
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
Real Estate License - Real Estate
Michigan Institute of Real Estate
Southfield, MI09.2023
Commercial License - Trucking
GTR Truckin School
Detroit, MI07.2012
High School Diploma -
John Glenn High School
Westland, MI06.2012
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Dependable and Responsible
- Flexible and Adaptable
Languages
Albanian
Timeline
Property Painting & Maintenance
ProCare Painting
02.2024 - Current
Salesperson
Online Stores
12.2023 - Current
Real Estate Agent
Keller Williams
11.2023 - 02.2024
CEO
Olena Transport LLC
01.2020 - 08.2023
Truck Owner Operator
Aribet LLC
05.2018 - 03.2020
Manager
Village Coney Island
04.2014 - 05.2018
Real Estate License - Real Estate
Michigan Institute of Real Estate
Commercial License - Trucking
GTR Truckin School
High School Diploma -
John Glenn High School