Tony Dunlap

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
• Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.

Coordinated discharge schedules for patients and their families.

Guided families through eligibility requirements for various assistance programs.

Assisted patients and families in accessing community resources.

Identified, monitored, and reported instances of abuse or neglect encountered in the center.

Conducted investigations into abuse and neglect cases.

Requested court intervention for abused children's custody.

Coordinated and supervised case management for youth services.

Facilitated the application process for families seeking public benefits.

Provided Rural families access to both state and federal resources.